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Deep Dive

Humans and technology

AI gains momentum in core manufacturing services functions

More use cases means customers and employees experience AI’s ability to automate tasks, prioritize work, and empower the user.

Enabling enterprise growth with data intelligence

It's becoming more critical for organizations to organize data and put data infrastructure at the forefront of their data strategy, says Bharti Patel, SVP of product engineering at Hitachi Vantara.

AI-powered 6G networks will reshape digital interactions

The convergence of AI and communication technologies will create 6G networks that make hyperconnectivity and immersive experiences an everyday reality for consumers.

Customer experience horizons

The big ideas that define the future of customer and employee experience.

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Illustration by Rose Wong

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