Skip to Content

Sponsored

Tech policy

A new Rx: AI for operations in health care

Hospitals and pharmaceutical companies today are using artificial intelligence to streamline the back office.

In association withPhilips

We may think of artificial intelligence (AI) in health care in terms of scientific advances, such as a cure for cancer or a science-fiction tricorder-like device. But in the real world, AI is making its initial impact in workflow and administrative tasks. That’s not to say AI technologies aren’t being used for genuinely exciting work in radiology, drug discovery, or to flag high-risk patients in covid-19 analysis.

A new Rx: AI for operations in health care

This content was produced by Insights, the custom content arm of MIT Technology Review. It was not written by MIT Technology Review’s editorial staff.

And the data shows it: according to a recent MIT Technology Review Insights survey of 1,004 AI experts, the top three uses for AI in health care are in quality control (60%), customer care and support (44%), and monitoring and diagnostics (42%). The importance of quality control in health care is obvious—better medicines and diagnostics help everyone from doctors to patients to pharmaceutical and insurance companies. Some might think that putting resources into the health-care back office is a cop-out. After all, isn’t the point of technology to save lives? But attention to “paperwork” by health-care technologists and vendors is a good thing.

Download the full report.

Deep Dive

Tech policy

The US Navy wants swarms of thousands of small drones

Budget documents reveal plans for the Super Swarm project, a way to overwhelm defenses with vast numbers of drones attacking simultaneously.

A wrongfully terminated Chinese-American scientist was just awarded nearly $2 million in damages

"The settlement makes clear that when the government discriminates, it’s going to be held accountable," said Sherry Chen's lawyer.

Inside effective altruism, where the far future counts a lot more than the present

The giving philosophy, which has adopted a focus on the long term, is a conservative project, consolidating decision-making among a small set of technocrats.

The Chinese surveillance state proves that the idea of privacy is more “malleable” than you’d expect

The authors of "Surveillance State" discuss what the West misunderstands about Chinese state control and whether the invasive trajectory of surveillance tech can still be reversed.

Stay connected

Illustration by Rose Wong

Get the latest updates from
MIT Technology Review

Discover special offers, top stories, upcoming events, and more.

Thank you for submitting your email!

Explore more newsletters

It looks like something went wrong.

We’re having trouble saving your preferences. Try refreshing this page and updating them one more time. If you continue to get this message, reach out to us at customer-service@technologyreview.com with a list of newsletters you’d like to receive.