June 2004
Why I.T. Matters
The inventor of Ethernet refutes the claim that information technology has lost its strategic value.
By Robert M. Metcalfe
A year ago, Harvard Business Review published a now infamous article called "IT Doesn't Matter." Its author, the magazine's then executive editor Nicholas G. Carr, argued that information technology no longer gives businesses a competitive edge. Carr called information technology managers impatient, wasteful, passive, and lured by the chorus of hype about the so-called strategic value of IT.
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Massachusetts Institute of Technology