As the demand for hospital workers rises and the number of doctors declines, many in the health-care industry are increasingly frustrated. Jessica Knox was so discouraged that after finishing her residency in preventative medicine in 2015, she never pursued clinical work. Instead, Knox joined a young telemedicine startup called Nurx, which provides reproductive health care and advice for patients through an app and messaging system.

Although Knox touts the benefit of a remote system of patient care for some aspects of medicine, she remains convinced that telemedicine will never totally replace traditional medicine. And that’s a good thing, she says.