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Business Impact

Facebook's Earnings Report Underscores Its Challenges

Revenue per user is increasing only slightly, serving as a reminder of the company’s problem on mobile devices.

Even as Facebook nears the one billion user mark, its need for a new revenue source stood out in its first earnings release as a public company today.

One of the major concerns investors had about Facebook in its IPO was the decelerating growth of its advertising business, which accounted for 85 percent of its $3.7 billion in revenue last year. The trend continues: in the most recent quarter, advertising accounted for 84 percent of Facebook’s revenue. Overall, the company’s second quarter revenue totaled $1.18 billion, a 32 percent increase from a year earlier. That was lower than the 45 percent increase the company posted in the previous quarter from the first quarter of 2011.

Another way of looking at the numbers: in the last quarter, Facebook got $1.28 in revenue from each of its users, which is barely changed from the same time last year. That happened even though the average revenue per user in the U.S. and Canada jumped to $3.20 from $2.84 a year ago.

This is important because Facebook is nearing the limits of what it can achieve by bringing in new members: it says that as of June 30, it had 955 million active monthly users, up 29 percent from the second quarter of last year. So it is under greater pressure than ever to get more revenue out of each user (see “The Facebook Fallacy”), especially as more people access the site through mobile devices, where Facebook doesn’t bring in much revenue. Only in March did it start showing mobile ads. It calls them “sponsored stories,” and advertisers still need to be convinced that users will respond. In his call with investors today, CEO Mark Zuckerberg said the sponsored stories plan was off to an “encouraging start.” 

Taking a cut from payments on the site could be a promising growth area. But most of that has come from the struggling game maker Zynga, which accounted for 11 percent of Facebook’s total revenues in the last quarter. Yesterday, Zynga reported dismal earnings results, sending its stock plummeting and calling further into question the staying power of its social gaming business model. 

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