Hello,

We noticed you're browsing in private or incognito mode.

To continue reading this article, please exit incognito mode or log in.

Not an Insider? Subscribe now for unlimited access to online articles.

Christopher Mims

A View from Christopher Mims

What if ATM Machines Were Built by Interaction Designers? [Video]

A concept ATM machine reminds us that cash dispensers have changed hardly at all since their introduction

  • September 1, 2011

At the Museum of Modern Art in New York City, the Talk to Me exhibit explores novel and creative ways to interact with technology. One of the highlights is this concept ATM machine, which possesses all the elegance of another surprisingly refined and deliberate design: The interface of the machines that sell you a New York City metro card, which are also a part of the Talk to Me showcase, and are far easier and faster to navigate than comparable systems in other cities because they were created by Antenna design.

This concept ATM isn’t just the normal functions of a cash machine plus style. It also makes change, offering the user bills in any denomination. Allowing users to navigate choices like these in a way that’s intuitive for first-time users and fast for more experienced customers isn’t easy. But good design, like this, makes it look that way.

Be the leader your company needs. Implement ethical AI.
Join us at EmTech Digital 2019.

Register now
More from Intelligent Machines

Artificial intelligence and robots are transforming how we work and live.

Want more award-winning journalism? Subscribe to Insider Plus.
  • Insider Plus {! insider.prices.plus !}*

    {! insider.display.menuOptionsLabel !}

    Everything included in Insider Basic, plus the digital magazine, extensive archive, ad-free web experience, and discounts to partner offerings and MIT Technology Review events.

    See details+

    Print + Digital Magazine (6 bi-monthly issues)

    Unlimited online access including all articles, multimedia, and more

    The Download newsletter with top tech stories delivered daily to your inbox

    Technology Review PDF magazine archive, including articles, images, and covers dating back to 1899

    10% Discount to MIT Technology Review events and MIT Press

    Ad-free website experience

/3
You've read of three free articles this month. for unlimited online access. You've read of three free articles this month. for unlimited online access. This is your last free article this month. for unlimited online access. You've read all your free articles this month. for unlimited online access. You've read of three free articles this month. for more, or for unlimited online access. for two more free articles, or for unlimited online access.