Christopher Mims

A View from Christopher Mims

What if ATM Machines Were Built by Interaction Designers? [Video]

A concept ATM machine reminds us that cash dispensers have changed hardly at all since their introduction

  • September 1, 2011

At the Museum of Modern Art in New York City, the Talk to Me exhibit explores novel and creative ways to interact with technology. One of the highlights is this concept ATM machine, which possesses all the elegance of another surprisingly refined and deliberate design: The interface of the machines that sell you a New York City metro card, which are also a part of the Talk to Me showcase, and are far easier and faster to navigate than comparable systems in other cities because they were created by Antenna design.

This concept ATM isn’t just the normal functions of a cash machine plus style. It also makes change, offering the user bills in any denomination. Allowing users to navigate choices like these in a way that’s intuitive for first-time users and fast for more experienced customers isn’t easy. But good design, like this, makes it look that way.

Tech Obsessive?
Become an Insider to get the story behind the story — and before anyone else.

Subscribe today

Uh oh–you've read all of your free articles for this month.

Insider Premium
$179.95/yr US PRICE

More from Intelligent Machines

Artificial intelligence and robots are transforming how we work and live.

Want more award-winning journalism? Subscribe to Insider Basic.
  • Insider Basic {! insider.prices.basic !}*

    {! insider.display.menuOptionsLabel !}

    Six issues of our award winning magazine and daily delivery of The Download, our newsletter of what’s important in technology and innovation.

    See details+

    What's Included

    Bimonthly home delivery and unlimited 24/7 access to MIT Technology Review’s website.

    The Download. Our daily newsletter of what's important in technology and innovation.

/
You've read all of your free articles this month. This is your last free article this month. You've read of free articles this month. or  for unlimited online access.