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AI Meets CRM: Transforming Customer Experiences

Artificial intelligence (AI) embedded into commerce and customer relationship management (CRM) platforms creates new possibilities for customer experience and beyond. The business world is now entering a golden age of AI, and both customers and employees can expect to reap the benefits.

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    Customer Data Meets AI

    Everywhere you look, customer data is exploding. People (and their devices) are all connected—even household products are sharing data. Behind each and every interaction, device, and product is a customer. This equates to an unprecedented opportunity for companies to delight customers with experiences that are more intuitive, relevant, and predictive than ever.  Artificial intelligence (AI)…
    In partnership with Salesforce