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Humans and technology

AI gains momentum in core manufacturing services functions

More use cases means customers and employees experience AI’s ability to automate tasks, prioritize work, and empower the user.

In partnership withDataiku

When considering the potential for AI systems to change manufacturing, Ritu Jyoti, global AI research lead at market-intelligence firm IDC, points to windmill manufacturers.

To improve windmills before AI, she says, the company analyzed data from observing a functioning prototype, a process that took weeks. Now, the manufacturer has dramatically shortened the process using a digital twin—a digital model of the operational windmill—using machine learning (ML) and AI to create and simulate improvements.

“Sometimes it was impossible and physically challenging for them to even go and get all the measurements, so they used drones and AI technologies to generate a digital win,” Jyoti says. This manufacturer now sees this AI/ML technology as essential. "Because if they’re not doing it, they’re not going to be relevant,” she says.

AI gains momentum in core manufacturing services functions

Disruption in manufacturing and the supply chain has pushed businesses toward digital transformation as they seek ways to stay competitive. For manufacturers, these disruptions—along with the advent of AI—present opportunities to make manufacturing more efficient, safer, and sustainable.

Companies can use AI to streamline processes and fight downtime, adopt robotics that promote safety and speed, allow AI to detect anomalies quickly through computer vision, and develop AI systems to process vast volumes of data to identify patterns and predict customer needs.

“In manufacturing, the biggest benefits come when people from the business are able to work together with data experts, using data and AI to get insights, ultimately taking actions to improve their processes,” says Pierre Goutorbe, AI solutions director for energy and manufacturing at Dataiku. “The more workers get familiar with AI and use it on a daily basis, the more we’ll see the benefit from it,” he says.

Speeding up the adoption of AI

Between supply-chain disruptions and worker shortages, the manufacturing sector has been innovating to stay ahead in the global marketplace. However, a June 2023 study by Dataiku and Databricks found manufacturing lags behind other industries, with about a quarter (24%) of companies still at the exploration or experimentation stage in terms of AI adoption, while only about one-fifth (19%) of companies across all other industries are still in this beginning stage.

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This content was produced by Insights, the custom content arm of MIT Technology Review. It was not written by MIT Technology Review’s editorial staff.

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