Skip to Content

Sponsored

Humans and technology

Enterprise service management—from back office to the forefront

December 16, 2021

Thank you for joining us on "The cloud hub: From cloud chaos to clarity."

Enterprise-service-art

Traditionally, the IT service catalog focused on handling IT-related issues. That has now evolved to enhance business functions like customer service management and HR. The focus has shifted to delivering better value that will enhance user experience and support business performance and growth.

Click here to continue.

Deep Dive

Humans and technology

VR is as good as psychedelics at helping people reach transcendence

On key metrics, a VR experience elicited a response indistinguishable from subjects who took medium doses of LSD or magic mushrooms.

The 1,000 Chinese SpaceX engineers who never existed

LinkedIn users are being scammed of millions of dollars by fake connections posing as graduates of prestigious universities and employees at top tech companies.

Social media is polluting society. Moderation alone won’t fix the problem

Companies already have the systems in place that are needed to evaluate their deeper impacts on the social fabric.

The fight for “Instagram face”

Meta banned filters that “encourage plastic surgery,” but a massive demand for beauty augmentation on social media is complicating matters.

Stay connected

Illustration by Rose Wong

Get the latest updates from
MIT Technology Review

Discover special offers, top stories, upcoming events, and more.

Thank you for submitting your email!

Explore more newsletters

It looks like something went wrong.

We’re having trouble saving your preferences. Try refreshing this page and updating them one more time. If you continue to get this message, reach out to us at customer-service@technologyreview.com with a list of newsletters you’d like to receive.