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Enterprise service management—from back office to the forefront
Thank you for joining us on "The cloud hub: From cloud chaos to clarity."
Traditionally, the IT service catalog focused on handling IT-related issues. That has now evolved to enhance business functions like customer service management and HR. The focus has shifted to delivering better value that will enhance user experience and support business performance and growth.
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Deep Dive
Humans and technology
VR is as good as psychedelics at helping people reach transcendence
On key metrics, a VR experience elicited a response indistinguishable from subjects who took medium doses of LSD or magic mushrooms.
The 1,000 Chinese SpaceX engineers who never existed
LinkedIn users are being scammed of millions of dollars by fake connections posing as graduates of prestigious universities and employees at top tech companies.
Social media is polluting society. Moderation alone won’t fix the problem
Companies already have the systems in place that are needed to evaluate their deeper impacts on the social fabric.
The fight for “Instagram face”
Meta banned filters that “encourage plastic surgery,” but a massive demand for beauty augmentation on social media is complicating matters.
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