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Humans and technology

Enterprise service management—from back office to the forefront

December 16, 2021

Thank you for joining us on "The cloud hub: From cloud chaos to clarity."

Enterprise-service-art

Traditionally, the IT service catalog focused on handling IT-related issues. That has now evolved to enhance business functions like customer service management and HR. The focus has shifted to delivering better value that will enhance user experience and support business performance and growth.

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Deep Dive

Humans and technology

Building a more reliable supply chain

Rapidly advancing technologies are building the modern supply chain, making transparent, collaborative, and data-driven systems a reality.

Building a data-driven health-care ecosystem

Harnessing data to improve the equity, affordability, and quality of the health care system.

Let’s not make the same mistakes with AI that we made with social media

Social media’s unregulated evolution over the past decade holds a lot of lessons that apply directly to AI companies and technologies.

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