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Enterprise service management—from back office to the forefront

Thank you for joining us on "The cloud hub: From cloud chaos to clarity."

Traditionally, the IT service catalog focused on handling IT-related issues. That has now evolved to enhance business functions like customer service management and HR. The focus has shifted to delivering better value that will enhance user experience and support business performance and growth.
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Deep Dive
Humans and technology

Anti-abortion activists are collecting the data they’ll need for prosecutions post-Roe
Body cams and license plates are already being used to track people arriving at abortion clinics.

How China’s biggest online influencers fell from their thrones
Three top livestreaming personalities on the platform Taobao commanded legions of fans who bought billions of dollars’ worth of goods—until they suddenly went dark.

Inside the experimental world of animal infrastructure
Wildlife crossings cut down on roadkill. But are they really a boon for conservation?

Chore apps were meant to make mothers’ lives easier. They often don’t.
Rather than reducing the burden of housework, they tend to become yet another thing to worry about
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