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Humans and technology

Does keeping kids offline breach their human rights?

Children are making the case for a smarter, safer approach to technology—but they need adults to make it happen.
December 27, 2019
illustration of students protesting losing their right to play video games
illustration of students protesting losing their right to play video gamesAmrita Marino

Pruthvirajsinh Zala was a 19-year-old first-year law student when he walked into the high court of Gujarat to argue his inaugural case. “It’s a big enormous building,” he says. “All black stone. There’s a giant statue of Gandhi. My petition says Pruthvirajsinh Zala v. State of Gujarat, so I am panickingthere are two government lawyers there against me.” 

The subject of Zala’s case was PlayerUnknown’s Battlegrounds, or PUBG, a battle royale–style video game released two years ago by the South Korean company Bluehole. In the game, you’re dropped on a virtual island with 100 other players, and the winner is the last one standing. It’s similar to Fortnite: so similar, in fact, that the company behind PUBG sued Epic Games, the makers of Fortnite, claiming its formula had been stolen. (The case was eventually dropped.)

Arguably, PUBG is even more global than its rival, and since it is available on mobile phones and free to play, it caught on particularly in lower-income countries. India has perhaps as many as 50 million players, with regular tournaments held around the country and millions of people watching celebrity streamers in Hinglish, Tamil, and Telugu.

But while kids went wild for it, parents were freaking out.

There were concerns about bullying within the game, and reports of violence when parents tried to limit children’s play. PUBG was blamed for several deaths, including a 16-year-old boy who killed himself after his parents took the game away and two people reportedly so absorbed in playing that they were hit by a train.   

PUBG responded by instituting age restrictions, face recognition, and parental controls. It even added a “health warning” that pops up after you’ve been playing for six hours straight. But that wasn’t enough for Gujarat. In March 2019, the state announced an outright ban on the game, supposedly a temporary block to help students concentrate on preparing for exams.

It’s not unusual for the authorities in India to interfere with technology use in this way. Apar Gupta, the head of the India Internet Freedom Foundation, says the country has one of the highest rates of internet shutdowns in the world. But while these usually put the burden of enforcement on service providers, the PUBG ban targeted players. Anyone caught playing faced fines and even potential jail time.

After the ban was enacted, 21 people were arrested in Gujarat. Mostly, they were Muslim teenagers and young men who gathered to play PUBG in tea shops in lower-middle-class neighborhoods. This is one of the first times in the world that arrests have been made merely for playing a game, according to Gregory Boyd, a partner at the law firm Frankfurt Kurnit Klein & Selz who specializes in gaming.

That’s when Zala—who was studying for his law degree at Nirma University in Gujarat’s largest city, Ahmedabad—stepped in. He’s never played PUBG. “I don’t have time for mobile games,” he says. “I spend more time studying.”

But he saw a miscarriage of justice. “This is arbitrary,” he told me. “This is completely unconstitutional. I’m not saying the game is all good, but if you’re banning it, you have to justify it.”

The right to be alone and make choices

A fundamental human right to play video games? It might seem like a joke. But the concept that children have intrinsic digital rights is emerging around the world—and if everything goes the way its proponents would like, it could have a direct impact on how major technology companies like Google and Facebook do business.

The movement traces its roots to 1989, during the infancy of the commercial internet. That’s when the United Nations introduced the Convention on the Rights of the Child. It covers life-and-death matters, like the right of children not to be separated from their parents unless it is in their best interests. But it also has a lot to say about the rights of people under 18 to access media, to be consulted on matters that concern them, to express themselves, to seek out useful information, and to have their privacy protected. And it enshrines their freedom of association and assembly, much of which now happens online.

These were the very rights that were violated by the PUBG ban, argued Zala. The government’s lawyers said the ban was meant to ensure public safety. The game was addictive, and players were disturbing the peace.

“When a citizen plays PUBG in her own house or on her balcony, it is their choice,” Zala countered in the petition. “It is respecting their right to privacy, their right to be alone, and their right to make choices.”

Childrenu2019s digital rights

  • Jay Harman, policy lead at 5Rights, explains the digital rights that his organization lobbies for on behalf of children.

  • The right to remove

    "We think it’s wrong for there to be a completely intractable record of everything we’ve done in our lives.”

  • The right to know

    You should know “why and for what purposes your data is being kept online.”

  • The right to safety and support

    Not just protection from threats like “child abuse, exploitation, and cyberbullying,” but access to resources that support children’s mental health and education.

  • The right to informed and conscious use

    That is, the right not to be tricked into dangerous behaviors or overuse by persuasive design elements like “nudges” and “dark patterns.”

  • The right to digital literacy

    Being an informed consumer of technology as well as a creator and participant.

This is a somewhat novel idea. Until now, protecting children on the web has primarily meant keeping them off it, just as the Indian government tried to do with PUBG. And even that’s not something we do very well.

In the US, the Children’s Online Privacy Protection Act, or COPPA, says that children under 13 shouldn’t be profiled or tracked for the purposes of targeted advertising, and shouldn’t have their data traded. This means they can’t use many services, such as social media, without lying about their age—but it’s an easy lie that’s rarely checked. 5Rights, a UK-based foundation that advocates for children, estimates that companies have assembled around 70,000 separate data points about any given child by the age of 18.

The trouble with this approach to protecting children is exemplified by YouTube. Last September the US Federal Trade Commission fined Google and YouTube a record $170 million for violations of COPPA. The complaint pointed out that while YouTube officially said it was not for anyone under 13, it was simultaneously touting itself to advertisers as “the new Saturday morning cartoons.” Rohit Chopra, a dissenting member of the bipartisan FTC who thought the fine was far too small, pointed out that YouTube almost certainly earned far more by “illegally spying on children” than it paid out.

Sonia Livingstone, who directs the Preparing for a Digital Future initiative at the London School of Economics, argues that having a binary toggle at age 13 neither keeps children reliably safe nor allows them freedom to explore. “They should have access to all the resources that are going to help them,” she says. “When we get very kind of risk-focused, that’s when we curb kids, narrow down their range of options, and then they don’t get the opportunities to develop and express themselves and engage as agents in the world.”

Livingstone is one of the people thinking about how to apply a “child rights framework” to digital media instead. Along with 5Rights—which takes its name from a list of liberties that emerged partly in “deliberative consultation” with juries of children aged 11 to 14—she’s been helping the UK government come up with an “Age Appropriate Design Code” for the web. The goal, says 5Rights policy lead Jay Harman, is to make the internet a less predatory, less booby-trapped place to roam.

Those who adhere to the code cannot share data for under-18-year-olds, must do away with persuasive nudges meant to keep users on their site (such as autoplay or infinite scroll), and must shield young users from unsavory content suggestions and refrain from exposing their location. All of this must be explained in child-friendly language, with safety warnings if a user tries to change the settings.

The code says that sites can either offer this level of protection to all users, verify age through reliable means such as driver’s licenses, or allow children to self-declare. But, it adds, if they are caught mishandling young users there will be penalties.

Complying with the code could require a fundamental redesign of many services, user experiences, and revenue models, foremost among them behavioral advertising. And it’s likely to spread beyond the UK market too.

The California Consumer Privacy Act, which takes effect on January 1, 2020, restricts the sale of data on children under 16, and an update designed to strengthen COPPA is in the works in the US Senate as well. It could include an “erasure button” that would allow a minor to easily remove all personal data from any online service. Australia and the EU are looking at new laws too.

“It will be up to companies to decide how much effect [the UK law] will have on their wider services,” says Harman. “But if I was a betting man, I’d say they realize the writing is on the wall that these are becoming norms on the treatment of children.” (Google, Facebook, and Amazon declined to comment on the record for this story.)

Livingstone and Harman argue that upholding children’s rights in this way can create a better internet for everyone. Just as busy streets feel less menacing than deserted alleys, designing the web to better safeguard young people’s participation could improve online life in general. Surely we would all prefer less manipulative services, and privacy disclosures written clearly enough for an eighth grader?

A first-year law student gets the big win

Still, new laws alone are no panacea. Just look at the GDPR, the EU’s data and privacy law: compliance has been expensive, and results have been mixed.

Moreover, advertisers and marketers aren’t the only ones infringing on children’s digital rights. In the wake of school shootings, many schools in the US have hired private companies to monitor students’ online communications. The nonprofit Future of Privacy Forum estimates that such deals have happened in about one-third of school districts.

These systems scan all kinds of activity—anything from a Twitter post to a Google search, from an email to a term paper—looking for possible warning signs of violence in order to prevent it. But flagging terms from a watch list produces a lot of false alarms (posts about To Kill a Mockingbird or a basketball shooting clinic, for example), and there is little evidence that this kind of monitoring really reduces attacks. Nevertheless, a bill that would make these kinds of systems mandatory in all American schools was introduced in the US Senate in October.

The type of routine surveillance that has taken place in schools for decades is now becoming digitized too. A company called e-Hallpass, for example, tracks student visits to the bathroom. ClassDojo, a widely used classroom behavioral app, gives parents push notifications every time their child steps out of line.

And of course, young people around the world continue to face all kinds of censorship and restrictions. PUBG alone has been banned in Nepal, Iraq, and Jordan as well as in Gujarat. Consulting young people on policies that affect them is by no means the norm: whether you live in India or Britain or California, paternalism dies hard.

“A lot of the feedback was negative. But I know I did the right thing.”

Zala was ultimately rewarded for his efforts. The judge asked Gujarati officials to submit better evidence in favor of the ban. Instead, the state suspended it. Zala got the news close to midnight. “My whole hostel [dorm] was celebrating—50 or 60 people,” he says. “We were really, really happy ... all my professors, my dean. It’s something which does not happen every day—a first-year law student arguing in front of the high court, making an impact on society and effecting change.” On his college’s “foundation day,” he received a medal.

Speak now or suffer later

Zala has decided to keep pushing for youth rights. He’s currently working on climate-change litigation, inspired by Greta Thunberg. “India has the largest youth population in the world,” he says. “Down the line, it’s all in our hands. We can’t remain silent if a game is banned, if dissenting opinions are trashed, if the climate is harmed. If we’re not speaking now, we won’t have anything left to say later.” Still, when his victory hit the papers, he came under fire. 

“A lot of the feedback was negative,” he says. Some parents deemed PUBG a menace and called for the ban to be reinstated. “But,” he adds, “I know I did the right thing.”

Anya Kamenetz is an education correspondent at NPR and the author of The Art of Screen Time.

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