Amazon is making its delivery drivers take selfies to reduce fraud
The company is using face recognition software to double-check that drivers are who they say they are, The Verge reports.
Why? The new function has recently appeared in Amazon’s Flex app, used by its delivery drivers.
A genuine issue: It’s a bid to stop multiple people from sharing one person’s account. It’s a problem that other “gig economy” platform apps like Uber also must deal with, given the lack of face-to-face interaction with colleagues. Uber implemented a virtually identical policy for its drivers in 2016.
The risk: Although a few friends sharing an account to earn some extra cash might not seem too worrying, the practice could also be exploited by criminals trying to gain access to people’s homes.
But: Face recognition is still far from fully accurate, particularly if you aren’t a white male. We can safely assume Amazon is using its own Rekognition software, which researchers recently found misidentifies darker-skinned women nearly one-third of the time.
This story first appeared in our daily newsletter, The Download. Sign up here to get your dose of the latest must-read news from the world of emerging tech.
Keep Reading
Most Popular
Geoffrey Hinton tells us why he’s now scared of the tech he helped build
“I have suddenly switched my views on whether these things are going to be more intelligent than us.”
Meet the people who use Notion to plan their whole lives
The workplace tool’s appeal extends far beyond organizing work projects. Many users find it’s just as useful for managing their free time.
Learning to code isn’t enough
Historically, learn-to-code efforts have provided opportunities for the few, but new efforts are aiming to be inclusive.
Deep learning pioneer Geoffrey Hinton has quit Google
Hinton will be speaking at EmTech Digital on Wednesday.
Stay connected
Get the latest updates from
MIT Technology Review
Discover special offers, top stories, upcoming events, and more.