Skip to Content
Uncategorized

A New Fleet of Robots Is Taking Aim at the Service Industry

January 5, 2018

LG has announced a new generation of robots aimed at replacing service workers.

Future employers: The bots are designed for use in supermarkets, airports, and hotels to help check customers in and transport drinks and luggage. Several concept models are in a trial run at South Korea’s Incheon International Airport.

The specs: Few technical details have been released yet, but the early models appear to be shorter than humans and move on a hidden wheel base. They have a built-in digital display and are compatible with a smartphone app.

Will they take jobs? The real question is, do humans even want to interact with robots when shopping for groceries or trying to get a plane ticket changed? Robotic assistants like these will need to prove themselves useful and a sound investment, not just cute or charming little droids, in order to succeed. It is, for now at least, still a bit too soon to worry that most service jobs will be taken over by robots.

Keep Reading

Most Popular

Here’s how a Twitter engineer says it will break in the coming weeks

One insider says the company’s current staffing isn’t able to sustain the platform.

Technology that lets us “speak” to our dead relatives has arrived. Are we ready?

Digital clones of the people we love could forever change how we grieve.

How to befriend a crow

I watched a bunch of crows on TikTok and now I'm trying to connect with some local birds.

Starlink signals can be reverse-engineered to work like GPS—whether SpaceX likes it or not

Elon said no thanks to using his mega-constellation for navigation. Researchers went ahead anyway.

Stay connected

Illustration by Rose Wong

Get the latest updates from
MIT Technology Review

Discover special offers, top stories, upcoming events, and more.

Thank you for submitting your email!

Explore more newsletters

It looks like something went wrong.

We’re having trouble saving your preferences. Try refreshing this page and updating them one more time. If you continue to get this message, reach out to us at customer-service@technologyreview.com with a list of newsletters you’d like to receive.