Skip to Content

A Chatbot Will Help You Sue Equifax

September 12, 2017

If you’re one of the 143 million Americans that had their data leaked during the Equifax hack, your to-do list just got a little easier.

Joshua Browder, the man behind the automated legal helper DoNotPay and one of our 35 Innovators Under 35 for 2017, has created a chatbot that will help you sue Equifax in small claims court. Hit it up, and it will take the initial legwork out of filing the claim for you: you simply tell it your name and address, then it provides you with the remaining paperwork you need to complete and submit. Sadly that’s still eight pages of forms to be filled, but at least you didn’t have to work out how to get to that point in the first place. As the BBC notes, depending on the state you live in, full damages claimed could be as much as $25,000.

DoNotPay started life as a means to dodge parking tickets, but Browder wants to turn it into a helper that makes the process of navigating legal challeges, like immigration or divorce, more straightforward for regular folks. It seems you can add data breaches to the list, too.

Deep Dive


Embracing CX in the metaverse

More than just meeting customers where they are, the metaverse offers opportunities to transform customer experience.

Identity protection is key to metaverse innovation

As immersive experiences in the metaverse become more sophisticated, so does the threat landscape.

The modern enterprise imaging and data value chain

For both patients and providers, intelligent, interoperable, and open workflow solutions will make all the difference.

Scientists have created synthetic mouse embryos with developed brains

The stem-cell-derived embryos could shed new light on the earliest stages of human pregnancy.

Stay connected

Illustration by Rose Wong

Get the latest updates from
MIT Technology Review

Discover special offers, top stories, upcoming events, and more.

Thank you for submitting your email!

Explore more newsletters

It looks like something went wrong.

We’re having trouble saving your preferences. Try refreshing this page and updating them one more time. If you continue to get this message, reach out to us at with a list of newsletters you’d like to receive.