Replacing Personal Injury Lawyers With the Web
You’ve been wronged. You know what to do next: You call 1-800-JUSTICE or whatever the number is, so you can get a lawyer on the line to fight for you against those villains at the insurance company.

Except this time around, you’re being offered a settlement via a site called Cybersettle. The company specializes in exactly one thing: facilitating “blind” bids between two parties to a legal dispute. You think your mashed finger is worth $20,000; maybe the city of New York agrees. But the only way to find out is to sit down and hash it out.
Cybersettle eliminates the need for everyone to comb their hair, put on a suit and head downtown. It also eliminates the need for you to hire a lawyer, if you’re comfortable with letting Cybersettle handle your case.

Law, with its enormous volume of interlocking arcana, seems prime territory for automation. Cybersettle says that it has already facilitated the settlement of over a quarter of a million claims for some of the largest insurance companies, corporations and municipalities in the country. It’s a trend that could see even less employment for lawyers used to helping their clients go through the motions on routine matters like settlements.
Deep Dive
Uncategorized
Our best illustrations of 2022
Our artists’ thought-provoking, playful creations bring our stories to life, often saying more with an image than words ever could.
How CRISPR is making farmed animals bigger, stronger, and healthier
These gene-edited fish, pigs, and other animals could soon be on the menu.
The Download: the Saudi sci-fi megacity, and sleeping babies’ brains
10 Breakthrough Technologies 2023
Stay connected
Get the latest updates from
MIT Technology Review
Discover special offers, top stories, upcoming events, and more.