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AP: Spyware Now Accounts for 20% of all Dell Support Calls

In an AP article that is sure to be republished widely, a Dell executive states that 20% of all Dell support calls are now spyware related. This is truely impressive growth. What annoys me about these claims, though, is that…

In an AP article that is sure to be republished widely, a Dell executive states that 20% of all Dell support calls are now spyware related. This is truely impressive growth.

What annoys me about these claims, though, is that most of the spyware detectors claim that cookies from tracking companies are spyware. I have no doubt that 90% of all PCs have these tracking cookies. But that is a far cry from saying that 90% of all PCs have keyboard sniffers and pop-up programs.

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Investing in people is key to successful transformation

People-related factors like talent attraction and retention and clear top-down communication will determine whether your transformation progresses or stalls.

Work reinvented: Tech will drive the office evolution

As organizations navigate a new world of hybrid work, tech innovation will be crucial for employee connection and collaboration.

The way forward: Merging IT and operations

Digital transformation in any industry begins with bridging the gap between two traditionally separate teams.

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be a good example concept

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"It was in the newspaper, but the towers fell the next day, and what I’d done was quickly lost."

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