The Library of Utopia People Power 2.0
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Yet, as Facebook has grown, users have become savvier about their data security, Stutzman says. Students at UNC Chapel Hill, for example, have increasingly opted to set their Facebook privacy to the highest possible setting, with almost 60 percent of students using the "Friends Only" setting in 2008 compared with less than 20 percent in 2005. Stutzman says that people have to overcome their preference to run under the default settings and opt not to change them.
Alessandro Acquisti, associate professor of information science and policy at Carnegie Mellon University, argues that Facebook is likely counting on that psychology to limit the number of people who ratchet up the privacy settings. "What is happening, it is almost a bait and switch technique," he says. "Every time they change the status quo, they are getting people more and more adjusted to the habit of disclosing information. If you told people five years ago that all these different fields are public, they would say, 'No way.' "
Facebook says that some information--a person's name, her network of connections, and pages that she likes and dislike have always been public. The user's photo, gender, and current city have all been added to the must-be-public profile information, the company acknowledges, but it says that only a small fraction of users are changing their settings to restrict access to information.
"The overwhelming majority of users have made all of this information available to everyone," a spokesman says. "We've found that the small percentage who have restricted any of this information have intended to prevent contact from nonfriends."
However, Facebook may not find an easy way out of the current controversy. In February 2009, when users were upset about other changes to its terms of service, the company created its Facebook Principles, a list of promises of how the company would treat its users and their data, including that "people should own their information, they should have the freedom to share it with anyone they want and take it with them anywhere they want, including removing it from the Facebook Service."
The company has failed to live up to those principles, says the EFF's Opsahl. "It is not just a matter of, can Facebook weather the storm of criticism and keep their users--they have a real situation here," Opsahl says. "But they have an opportunity as well. They can try and fix this problem and regain their users' trust."