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In a Q&A, Julie Larson-Green explains why Microsoft felt it was necessary to rethink an operating system used by 1.2 billion people.
Windows 8 gets a lot right, but Microsoft’s determination to offer computer and mobile users the same interface makes the operating system somewhat weird.
Data collected from some users of the operating system suggest people are adjusting well to the radical departure from previous designs, says the company.
Microsoft had some big product successes and a number of flops under Steve Ballmer.
If Microsoft wants to reinvent itself for the mobile era, it will have to attract a new generation of developers.