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The creative power of technology users awaits mining by companies, says Eric von Hippel.
Northwestern startup mines data and uses surveys to help companies identify their key people.
Medtronic taps social networking and crowdsourcing to find innovation in unexpected places.
Gary Loveman, an economist who became CEO of Caesars Entertainment, demands that his employees operate the business by analyzing data rather than leaning on hunches.
Software that scans documents and online posts can uncover correlations or reveal what customers really think.
Researchers are tapping computational social-analysis tools to sell drugs and promote health.
Software finds hidden business insights in Web and phone logs, e-mail, and network traffic.
Technologies for analyzing mundane smart-phone data trails could prove a boon to business, researchers say.
HP Labs seek technology from around the world for next-generation smart printers, optical chips, wireless nano sensors, and more.