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Carriers are turning to sophisticated data analytics to give better service to high-paying customers.
Wolfram Alpha can now analyze data you provide, so you can do things like map out your e-mail relationships.
Customers’ capital on social-media sites is becoming a data point worth analyzing.
A consultant and researcher says executives still don’t rely on data about their customers as often as they should.
A new tool can be used to collect, analyze, and visualize large quantities of data.
There’s more to it than microblog posts and social network updates.