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How an API can help companies market themselves and reach new customers.
Collaboration software from a company called Jive Software is challenging products from established rivals such as IBM.
In a business world where people meet face to face less often, social software can foster collaboration.
How IBM fosters internal experiments with social software.
Limiting collaboration software to small teams and short time periods works best, a scholar of “knowledge workers” says.
New tools are changing the way people work with each other, their companies’ partners, and their customers.