Select your localized edition:

Close ×

More Ways to Connect

Discover one of our 28 local entrepreneurial communities »

Be the first to know as we launch in new countries and markets around the globe.

Interested in bringing MIT Technology Review to your local market?

MIT Technology ReviewMIT Technology Review - logo


Unsupported browser: Your browser does not meet modern web standards. See how it scores »

New technologies and models of engagement are reinventing the customer experience. To be successful with “prosumers” – consumers who are also producers – we need to forge new levels of co-innovation with the “segment of one,” going beyond merely reacting to market behavior to predicting it.

In five years, what will fundamentally change the customer experience as we know it today?

Update: We picked the best answers from the community and added our own. Read Now


Introducing MIT Technology Review Insider.

Already a Magazine subscriber?

You're automatically an Insider. It's easy to activate or upgrade your account.

Activate Your Account

Become an Insider

It's the new way to subscribe. Get even more of the tech news, research, and discoveries you crave.

Sign Up

Learn More

Find out why MIT Technology Review Insider is for you and explore your options.

Show Me