Teaching new employees the ropes, or bringing existing employees up to speed with changes in policy, can be expensive and time consuming—especially if employees don’t pay attention to what they may consider tedious busywork. In hopes of both increasing effectiveness and reducing costs, some corporations and government agencies have turned to so-called serious games, which aim to make training sessions more memorable.
Ribbon Hero 2, an experimental game from Microsoft Labs, trains people on often overlooked features of Microsoft Office. It displays a healthy sense of humor by featuring Microsoft’s much-maligned “Clippy” character. Players help the now-unemployed Clippy get a new job by completing tasks in programs like Word and PowerPoint.