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This month, Business Impact explored how leaps in technology are enabling countless data mining possibilities. The challenge facing companies is to figure out how to crunch the numbers so they can better serve their customers. One way of trying to solve this challenge is by tapping software, such as “business intelligence” applications.


Source: Gartner

When IBM recently asked 3,000 chief information officers what they sought most, 83 percent said data-analysis technologies were a top priority.

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Tagged: Business, Business Impact, Understanding the Customer

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