The "intelligent workplace" at carnegie mellon university has, without question, the best view on campus. Built atop an existing building, it commands an almost 360-degree panorama and, equipped with state-of-the-art office technology, is an unusually pleasant place to work. But it's also a place with a tough job: to prove that an initial investment in a "smart" facility not only benefits workers but also saves money in the long run.

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