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Customers’ capital on social-media sites is becoming a data point worth analyzing.
DARPA-funded technology from Proximal Labs is among the new tools that can help companies gain insights about their customers.
A free business-focused social network lets employees choose how to collaborate.
Information technology can continue to boost productivity, as long as businesses use it to innovate.
Northwestern startup mines data and uses surveys to help companies identify their key people.
Technology shift sparks a rethinking of conventional office space.
Companies are spending more on social and collaboration software, as new tools compete for workers’ attention.
A publishing company finds that social software cuts down on the duplication of work.
Collaboration software from a company called Jive Software is challenging products from established rivals such as IBM.
A growing number of law-enforcement agencies are turning to analytics software to stop street violence before it happens.