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New websites motivate consumers to remain loyal to a brand and even advertise it to their friends.
A video-game console was the stalking horse of a new corporate strategy.
BlackBerrys gained favor in corporate IT departments partly because of their strong security, but rival devices aren’t necessarily more dangerous for employees to use.
A company that runs hospitals and clinics puts its people to work more effectively after software points out patterns in a huge pool of data.
Software specialist Bill Buxton wants designers to think more carefully about which innovations to pursue.