Computing

Solving Laptop Larceny

(Page 2 of 2)

  • Monday, June 19, 2006
  • By Lamont Wood

The tracking system also helps keep students honest. "Before, we had a huge rate of people dropping out of the program and not bringing their laptops back," Gomes recalled. "Now I let them know that I can track them. Their eyes kind of open, and they bring it back right away."

The Computrace service costs about $50 per year* per machine. At that price, Gomes figures the service will pay for itself if it prevents ten $2,000 machines from disappearing. A boxed consumer version of Computrace, called "Lojack for Laptops" (after the car-tracking device), costs $49.99 per year.

Some 80 percent of stolen or wayward laptops protected by Computrace are recovered, according to Jickling. A thief would be safe if he kept the stolen laptop off line -- but that rarely happens, especially now that Wi-Fi networks have sprouted in every apartment building and corner café. Absolute Software has placed the instructions for contacting Computrace into the basic input-output system (BIOS) of recent Hewlett-Packard, Gateway, Lenovo, Dell, and Fujitsu laptops, so that even reinstalling the operating system will not stop the machines from reporting in, Jickling says.

Nevertheless, since tracked machines remain in the hands of thieves until they're recovered, another security measure may also be useful: encryption. One firm licensing Absolute's software, CyberAngel Security Solutions in Nashville, TN, combines tracking with an encryption scheme. Their software creates an encrypted partition on the hard drive, says spokesperson Bradley Lide. If someone boots the system without inputting the right password, they will be able to use the machine -- but it will hide the encrypted partition from the user while sending alerts to the tracking service.

"If you steal it, boot it, and connect it, and violate authentication, the computer operates like a honey pot, as we draw in the thief while protecting the confidential information on it," says Lide. The service starts at about $60 per machine per year.

But "kill" switches are the most dramatic -- and drastic -- way to foil thieves. As with Computrace, laptops equipped with kill switches report to a central server at intervals. But no tracking is attempted; instead, the purpose is to check whether a machine should start destroying its data files.

When a stolen machine reports in, it can be instructed to overwrite selected files, explains Jeff Rubin, a representative of Santa Clara, CA-based Beachhead Solutions, which offers a kill service called Lost Data Destruction. Deleting a file -- simply putting it into a trash can or recycle bin, is not sufficient, since the data is still on the disk. The Pentagon, for instance, requires three over-writes to expunge sensitive data. Beachhead's system, which starts at $129 per year, can be set to overwrite as many as eight times.

"If the VA [Veteran Affairs] had had this, there would have been no problem," says Rubin.

*Correction: In the original version, we wrote that this service costs $50 per month.

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Guest (brunascle)

  • 2066 Days Ago
  • 06/19/2006

home-built alternative

this is an excellent idea. and it's something that someone could build themselves relatively easy, provided they have their own server and domain name or static IP address.

Reply

Guest (techinfo)

  • 2039 Days Ago
  • 07/16/2006

home-built alternative

How?

Reply

Guest (Scott)

  • 2066 Days Ago
  • 06/19/2006

BIOS-enabled

The point of it being BIOS-enabled is that many theives re-format the harddrive post theft. Absolute's software survives a reformat.

Reply

Guest (John)

  • 2066 Days Ago
  • 06/19/2006

BIOS-enabled

Ok. So now Computrace has published the fact that programmed instructions in the bios will serve as the tracer. The thief that is aware of this simply has to only upgrade the bios or simply overwrite it with the oem version. Not too difficult to do.

Reply

Guest (Scott)

  • 2065 Days Ago
  • 06/20/2006

BIOS-enabled

The program is part of the unwritable portion of the BIOS, so a BIOS upgrade will have no impact.

Reply

Guest (bruanscle)

  • 2065 Days Ago
  • 06/20/2006

Re: BIOS-enabled

If it's part of the unwritable portion of the BIOS, how does it get on there in the first place? Or is it just retrieving the (unwritable) serial number from the BIOS? (i'm a coder, but i dont know much about hardware-related stuff)

Reply

Guest (Scott)

  • 2065 Days Ago
  • 06/20/2006

BIOS-enabled

It is put on during the manufacturing process.

Reply

Guest (Andrew)

  • 2056 Days Ago
  • 06/29/2006

Re: BIOS-enabled

That's right. There are two ways to achieve this, either through mask ROMs where the program is built into the silicon without burning as you would know it or through write protect fuses. Fuses are quite common as the program can adapt over time (masking a new ROM is very expensive) just program the BIOS as you normally would then blow it's fuse and the data becomes permanent. The nicest thing is that you don't need to put the fused or maked ROM into the BIOS chip, you could build it into the northbridge or some other unreplacable chip.

Reply

Guest (techinfo)

  • 2039 Days Ago
  • 07/16/2006

BIOS-enabled

Question?  Is that why the consumer can purchase the software/service after they purchase the computer...the BIOS can be altered at any time?

Reply

Guest (Scott)

  • 2035 Days Ago
  • 07/20/2006

BIOS-enabled

Yes, the BIOS can be altered at any time. It's called flashing the BIOS. However, its far from simple, and unless you know what you are doing it is down right risky. Absolute offers two products: software based and BIOS-based. I would recommend installing the software based one until you purchase a new computer, then have it manufactured with the BIOS-based already installed.

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