Features

Why I.T. Matters

  • June 2004
  • By Robert M. Metcalfe

The inventor of Ethernet refutes the claim that information technology has lost its strategic value.

   

A year ago, Harvard Business Review published a now infamous article called "IT Doesn't Matter." Its author, the magazine's then executive editor Nicholas G. Carr, argued that information technology no longer gives businesses a competitive edge. Carr called information technology managers impatient, wasteful, passive, and lured by the chorus of hype about the so-called strategic value of IT.

Harvard Business Review has 243,000 extremely influential readers. So if it publishes an article saying that information technology doesn't matter, then an awful lot of important business leaders are going to believe it. And if they do, they'll run their companies-and our economy-into a ditch.

 

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