Technology Review

Communications

Whose Tweets Matter Most?

A startup monitors the spread of information on Twitter to identify users with the most influence.

  • Monday, August 9, 2010
  • By Tom Simonite

It's not the number of followers you have on Twitter that counts--it's how you influence them. That's the message from a new service called PeerIndex that analyzes the flow of information through Twitter. It offers a way to find people who are particularly authoritative in certain domains.

The users it turns up may have relatively few followers but can still wield a huge amount of influence-- in particular subject areas.

The social Web has provided new ways to connect with people and discover information. But identifying important sources of information within all the chatter can be as time-consuming as ever.

The founder of PeerIndex, Azeem Azhar, who until recently was head of innovation at news agency Reuters, says his service could act as an intelligent Yellow Pages. For example, it could help a company find people to start work on a project in a specific area, or it could help PR firms spread news as widely and effectively as possible. "The way a company or person figures out who is an authority today is slow, bespoke, and expensive," Azhar says. "We make it much easier."

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Twitter publishes statistics that show how many people a user is following, and how many users are following them. Those figures are used by third parties to create simple rankings of who has the most followers--topped by celebrities with millions of fans. Other rankings also use tallies of the number of times a person's messages are "retweeted" to generate better measures of influence.

"Those indexes are very good at identifying the person who at a party would create a buzz around themselves," says Azhar, but not experts who are quietly influential in their field. PeerIndex looks at the information contained in tweets, and how that information spreads, to find authority in specific subject areas. This provides a subtler measure of influence, he says.

For example, PeerIndex's list of authorities on climate change is very different from that for Indian business, and these two lists are different from the ranking you would get by merely filtering the list of top tweeters by subject. "If you do it that way, a top user of Twitter with a lot of followers only needs to say something a couple of times to become an authority on a topic," explains Azhar.

PeerIndex is based on a database of tweets harvested from Twitter--currently those written by around two million people. It connects all of these users in a network, or graph, according to how information in tweets is shared between them, and then tracks information flow on a particular topic by looking at how links, words, or phrases are picked up and reused by others. Mathematical features of that can reveal the people who introduce new information on a particular topic that spreads widely. These people are deemed authorities in that area. The current range of topics spans from urban renewal to venture capital; in the future users will be able to define custom topics.

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GWSMedia

1 Comment

  • 548 Days Ago
  • 08/09/2010

Interesting!

This is a great development. It's very useable, have already established our ranking (better than we predicted!) also I notice there are different ranking methods for organisations and individuals- something to be aware of when setting up Twitter accounts for business purposes. It should be a good addition to SEO and PR professionals' inventory, though hopefully the spam issue won't cause too many setbacks- I'd be surprised if there aren't some teething troubles. Thanks for the article.

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fonstuinstra

1 Comment

  • 548 Days Ago
  • 08/09/2010

Peerindex

It is a fascinating service, that is for sure, but still in its infancy. I do not want to talk down my peerindex of 81, but that might be due to the fact that many of my friends are not yet listed.
Also, Apple appears on my list of subjects where I seem to have influence, although I have not written that much about apple.
Guess those are teething problems.

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auraom

1 Comment

  • 495 Days Ago
  • 10/01/2010

AMAZING :)

This new invention will help us all. It will help determine how much we influence people, and this is a great deal. It is so simple, but at the same time, it reveals something that is so hard to know, especially for us, people that are not famous.

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Ellie K

3 Comments

  • 486 Days Ago
  • 10/10/2010

Twitter Influence Metrics

Yes, Peer Index seems like the best of these services.

I like Peer Index because it is so welcoming to new users, as they expand their data repository. This is a nice change from the typical "private beta" or "invitation only" paradigm. Their strategy is a sensible approach for development of the application as well as for building a loyal customer base with that "early adopter" crowd feeling. I know that it was appealing to me!

But really most significant is the fact that Peer Index appears to be based on much more solid  quantitative measures than most providers of similar services.

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