Communications

Mobile Banking Sees Success in Senegal

Financial services are reaching the world's poorest by mobile phone.

  • Monday, July 19, 2010
  • By Nidhi Subbaraman

Thanks to a mobile banking system launched last month in Senegal, people with no previous access to bank accounts were able to watch the World Cup via satellite services that they paid for electronically with a few taps on a mobile phone. The service is a clear sign that mobile banking is taking off in Africa, giving some of the world's poorest people a way to access financial services.

The system, which is called Yoban'tel by Obopay and was launched on June 24 by Obopay and Société Générale de Banques au Sénégal, lets customers use text messages to transfer money to satellite and cell-phone providers. Users walk into a participating store and make a deposit into their Yoban'tel account. They can then use that money to pay bills. Obopay hopes to extend Yoban'tel to other utilities, like electricity and water. Other collaborators in the country include Tigo, a telecommunications provider; CanalSat Horizons, a satellite provider; and Crédit Mutuel du Sénégal.

"[People can] load money into their account, pick up money if someone sent it to them, and also pay their bills," says David Schwartz, Obopay's head of product and corporate marketing. Obopay's goal, Schwartz says, is to "empower people by giving them the first access to financial services."

"In developed countries, there were a lot of mobile banking services and they failed," says Ignacio Mas, an economist who works for the Bill and Melinda Gates Foundation. The reason, he believes, is that for people who already have access to banks, as most people in the developed world do, it's difficult for such services to compete.

Advertisement

For poor people in the developing world, however, banking facilities are limited, and almost all transactions are carried out with cash. "There's no business case for banks to build banks and ATMs where poor people live," says Mas. Typical transactions in such places would be so small that it's not cost-effective for banks to operate there. With no way to store or send their money electronically, people who want to give money to family in another village have to bring it themselves. Mobile phones offer banks a way to tap into existing infrastructure to deliver these services inexpensively. In the last 10 years, a bevy of mobile service providers, banks, and independent organizations have launched mobile money transfer facilities in the Philippines, India, Pakistan, and Kenya.

Print

Related Articles

Credit Card with a Computer Inside

A smarter credit card could mean new security features and other functionality.

Davos Day 2: OboPay Is One of the Fairest

The attendees of the World Economic Forum chose the startups they like most.

Nokia Bets on Mobile Payment

Despite a global recession, mobile-payment services are surging in the developing world.

Close Comments

To comment, please sign in or register

Forgot my password

luddite

407 Comments

  • 572 Days Ago
  • 07/19/2010

the new emerging economy

Nokia knows exactly what they are doing by providing the primitive, but essential, banking services to the worlds poor, discussed in this article. However cynical it may appear to be, their mindset is that even people who have just a miniscule amount of excess income at their disposal, represent a new emerging market which they can eventually sell other products to.

Reply

rsanchez1

213 Comments

  • 572 Days Ago
  • 07/19/2010

Re: the new emerging economy

I think the key word there is "emerging". By giving them access to basic banking services, I believe Nokia is planting a seed for economic development. If this really takes off, and it jump-starts African economies and gives more disposable income to Africans, not only will Nokia be able to say it was a major part of the development, Nokia will also have already penetrated the markets very extensively. At this point, I suppose more companies should start projects such as this in Africa to give Nokia more competition.

Reply

luddite

407 Comments

  • 572 Days Ago
  • 07/19/2010

Re: the new emerging economy

Yes! You've just confirmed what the whole premise which my post was based on. I am in the process of launching a new NGO/private company which intends on doing that very thing. So if you are interested just go let me know.

Reply

rsanchez1

213 Comments

  • 571 Days Ago
  • 07/20/2010

Re: the new emerging economy

Unfortunately, I don't have enough spare money to participate, but I do wish you the best of luck with that venture.

Reply

Advertisement

MAGAZINE

Can We Build Tomorrow's Breakthroughs?

Manufacturing in the United States is in trouble. That's bad news not just for the country's economy but for the future of innovation.

Advertisement

Technology Review Lists

TR50

Our list of the 50 most innovative companies, including the following:

Crowdcast

Suntech

Lattice Power

Cotendo

More

Advertisement

Facebook

Advertisement