Talk time: With Jott, a user can call a toll-free number and dictate a message up to 30 seconds long. The resulting audio file is transcribed by workers in India, and its contents are sent to the user as an e-mail or text message.
Technology Review

Communications

Jott: Calling It In

Ever had a great idea while you're stuck in traffic? No problem. Pick up your phone and Jott yourself an e-mail.

  • Friday, March 30, 2007
  • By Wade Roush

For years, Google has aggressively resisted the verbification of its name, to the point of scolding individual technology reporters every time they write "Googled" when they mean "searched." Now there's a tech company with the temerity to verbify its name from the very beginning. It's Jott, a Seattle startup founded by two former Microsoft employees who want to help people capture their thoughts and ideas electronically, even if they're nowhere near a computer keyboard. You can "jott" by calling Jott's toll-free number from your cell phone, specifying who should receive your message (for example, "myself" or "family"), and dictating for up to 30 seconds. Within minutes, your message or reminder is transcribed and e-mailed or text-messaged to the appropriate parties.

"People have some of their greatest ideas when they're away from their PCs," says Jott CEO and cofounder John Pollard. "The only appliances they have with them all the time are their phones and their voices. So we said, let's take advantage of that and help people put these thoughts they're not otherwise remembering into a form where they can actually do something with them later."

Jott launched its service in December and upgraded it this week, adding features such as the ability to address a message to multiple people. Say you're stuck at the airport and you're going to miss a business meeting. You can use the new feature, called JottCast, to notify all your colleagues with a single call (assuming that you've used Jott's website beforehand to collect their e-mail addresses under a single alias such as "Team").

Jott's service is free, at least for now. "We didn't feel comfortable rolling out a business model when we didn't really know how people were going to use the product," says Pollard. But he says it's likely that Jott, like so many other Web 2.0 products, will eventually adopt the so-called freemium model endorsed by many venture capital firms--attaching ads to the basic free service, waiting for interest to spread through word of mouth, and then adding a premium service for a monthly fee.

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Hands-free messaging is not a new concept, of course. Transcribing the medical notes that many doctors dictate every day by telephone is a $20 billion business. Cell phones that can store digital voice memos have been on the market for years.

And Jott is only one of several young companies experimenting with new services marrying voice, text messages, and the Internet. In November 2006, voice-over-Internet company ViaTalk introduced Braincast, which works much like Jott, except that it delivers the actual sound file recorded by the user rather than a text transcription. (Jott sends both.) QTech of Hyderabad, India, is testing a similar service called ReQall. Pinger lets users send voice mail without actually placing phone calls; the recipient gets a text message with a link to the audio file. British firm SpinVox works with cellular carriers to turn subscribers' voice mails into e-mails, text messages, or blog entries. And for $9.99 a month, SimulScribe will convert up to 40 of your voice mails into text messages.

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jmazzi

1 Comment

  • 1782 Days Ago
  • 03/30/2007

Braincast Link

Hey,

I just wanted to point out that the link to braincast is:

http://braincast.viatalk.com

:)

Reply

Guest (bertibus)

  • 1782 Days Ago
  • 03/30/2007

Re: Braincast Link

Calling your own answering machine seems to be as efficient, (two steps to send and retrieve) and has the added advantage of being more secure.

Reply

hankejh

20 Comments

  • 1782 Days Ago
  • 03/30/2007

Re: Braincast Link

...your answering machine will not call/remind you of a meeting nor will it transcribe voice to text and transmit to email (well, not yet).

Reply

hankejh

20 Comments

  • 1782 Days Ago
  • 03/30/2007

Dr. Seuss

Often, our best ideas strike us where we least intend them to - The Waiting Place (Dr. Seuss), "waiting for the fish to bite or waiting for the wind to fly a kite or waiting around for Friday night." 

I've yet to use Jott, but I have been using ReQall for a month.  It helps me keep track of thoughts that would otherwise have gone missing.  I do like the sans-software nature of Jott, but I should note that ReQall's PC-software download is hardly an inconvenience, and there is no mobile phone software requirement. 

Looking to the future - I can already record voice notes on my Windows Mobile 5 phone with a dedicated voice-record button.  I wish that recording could be emailed to Jott (et al.), then returned as a text email.  Ideally, the return email could carry Calendar and/or Task event attachments, which I could then readily add to my agenda.

Reply

plasticdoc

27 Comments

  • 1780 Days Ago
  • 04/01/2007

Jott

Why would anyone want to submit an idea on the insecure net??

Reply

mightybob

9 Comments

  • 1780 Days Ago
  • 04/01/2007

Re: Jott

Because the first of April brings with it many strange things.

Reply

swordfishdata

7 Comments

  • 1779 Days Ago
  • 04/02/2007

Re: Jott

Did you follow ANY of the links on this article? Between this, the dog article, and the PGD article, all you've succeeded in pointing out is that you can't read dates in the form of "Friday, March 30, 2007."

Reply

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hankejh

20 Comments

  • 1779 Days Ago
  • 04/02/2007

Re: Jott

1) What are the odds of an idea being intercepted by a person even remotely interested in the idea? 

2) If the idea is _that_ good, it surely is memorable enough not to require storing. 

3) For the overwhelming majority of users, this has more to do with remembering tasks than brilliant ideas - who cares about your task list?  Is your 10:30a meeting really that secret?

Reply

michaelcogan75

1 Comment

  • 1653 Days Ago
  • 08/06/2007

Very low tech

I am slightly surprised to see the MIT Technology Review cover such a low tech service. Speech technology is so far from supporting automatic speech-to-text. The fact that a human ear is involved in the process, reduces the value of the service and makes it less attractive for mass usage.

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