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September 2002

Push-Button Innovation

The telecom industry doesn't need more bandwidth. It needs ways to get people to use the bandwidth they have.

By Michael Schrage

Hello? Hello? Can you hear me now? The telecom sector seems badly disconnected. Analysis reports state that over two trillion dollars' worth of its market value has evaporated in less than 30 months. The high-flying, high-tech visionaries of the high-bandwidth future-Global Crossing, Covad, Williams, XO, Teligent, et al-have vanished into bankruptcy or liquidation. The AT&Ts, WorldComs, Qwests and Sprints, as well as their counterparts overseas, have seen their bold ambitions for growth in billion-dollar gambits such as the third-generation wireless standard turn into mad scrambles for survival. A few dishonest telco execs may even be going to jail.

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