Business

Turning Visitors into Customers

(Page 2 of 2)

  • Tuesday, September 2, 2008
  • By Erica Naone



When a visitor comes to the site, it is relatively easy to identify her company and geographical location, Longo says. The hard part is combining this raw data with business information from sources such as D&B/Hoovers and Lexis Nexis in order to get much more detailed information. "We have a lot of technology driving matching, linking, and resolving entries correctly," Longo says.

If the user decides to buy contact information, algorithms score the results based on how appropriate they are to his product. The system also checks against contacts that the user already has, in order to avoid selling duplicates. Longo also stressed that all contacts in Demandbase's system have the chance to opt out.

Laura Ramos, a principal analyst at Forrester Research who focuses on business-to-business marketing trends and technology, says that services like Demandbase could prove useful, but adds that it may be hard to measure its impact on sales and marketing. "Until we can demonstrate that automation actually gives a reduced cost of customer acquisition," Ramos says, businesses may be reluctant to spend money on such services. Still, she believes that marketing departments could use Demandbase Stream to build very specific advertising campaigns, targeted at the exact type of company already visiting their website. Ramos also notes that competition with other startups in the field is fierce withother start-ups, including Zoominfo, Leadlander, and Hubspot, is fierce. But Longo says that Demandbase does a better job of integrating relevant data.

Demandbase recently received funding from Adobe Systems, Altos Ventures, and Sigma Partners, and Longo says that the company is working on adding support for the professional social-networking site LinkedIn, so that a user can see links between his network of contacts and visitors to a corporate website.

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shava

3 Comments

  • 1261 Days Ago
  • 09/02/2008

Does this sort of stuff make you uncomfortable?

A couple years ago, Technology Review gave a TR35 to Roger Dingledine, who heads up the Tor Project (http://torproject.org), free, open source software which makes your IP number anonymous to this kind of invasion.  If you don't want marketers having caller ID and all the extra info on you this article lists, there are a variety of Internet anonymity tools that can shield you while you surf.

Internet anonymity used to be associated more with democracy bloggers in China, but some days you know you need it where ever you are, and whatever you do online.  Articles like this just reinforce that feeling for me.

Reply

Shiladie

56 Comments

  • 1259 Days Ago
  • 09/04/2008

Re: Does this sort of stuff make you uncomfortable?

At first glance this looks pretty scary, but you then have to dig a little deeper and stop being paranoid.
Tracking an IP back will only get you the person's internet provider.  The provider can then do a check for who was using the IP at that time, but will only do so if there is a subpoena (i work for one, I know)
Essentially what this means, is that this technology will have 0 affect on you unless you are a big business with their own dedicated circuit and block from ARIN.  It will have no affect on the average person, at least until Internet providers betray the trust of their subscribers and just hand out personal info to anonymous requests...

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EngagoTeam

1 Comment

  • 1002 Days Ago
  • 05/19/2009

LEADSExplorer

LEADSExplorer too reveals the company name of website visitors, but also their interest and the level of interest by the film of the pages visited (can be sorted by longest and most visited).
Know if your visiting companies are really interested before you start calling them.

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