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Thursday, April 13, 2006

Seeking Attention

Continued from page 1

By Sam Williams

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For users, meanwhile, attention means intelligent time management, knowing when to close the laptop and talk to your family, and when to tackle the 200 e-mails in your inbox.

"It's all about optimizing the limited amount of time we all have," says Steven Gillmor, a technology blogger and recent Goldstein collaborator. Gillmor traces his personal concern about attention to the advent of the RSS automated newsfeed, a tool that radically restructured his own Web-surfing priorities and prompted the creation of attention.xml, an add-on developed with the help of Technorati founder Dave Sifry that lets RSS users monitor their news-reading activities.

At the 2005 O'Reilly Emerging Technology Conference in San Diego, CA, Gillmor and Goldstein met and shared their disparate thoughts. Out of the resulting conversation emerged Attention Recorder, a Firefox browser extension that lets users statistically monitor their Web-surfing activity down to the individual click-and-search query, and Attention Trust, a nonprofit dedicated to rallying users and marketers alike around four main principles: 1) attention data should be considered the personal property of the user at all times, 2) users should be able to rent or grant access to attention data at will, 3) users should be able to pay for services with attention data alone, and 4) users should be able to see how marketers use that data.

Gillmor credits Goldstein for coming up with the principles, but notes an emerging tension over etymology. "Seth has this whole dichotomy when he talks about attention," he says. "There's the mercenary side, talking about better leads side and the holistic, kumbaya side."

Goldstein attributes the "kumbaya" side to Michael Goldhaber, a California PhD who has lectured and written papers on the attention concept since the early 1980s. To Goldhaber, attention is more than a metric of interest to users and advertisers -- it's the base unit of human interaction in a post-Internet world economy.

"People in well-off countries have more stuff than they know what to do with," says Goldhaber, who was a featured speaker along with Goldstein and Gillmor at this year's O'Reilly Emerging Tech Conference. "If you turn around our current predicament of information overload, you see the true item of scarcity is attention."

Such statements gain weight when viewed against the backdrop of recent history. Open-source projects such as Apache and Linux deliver millions of dollars worth of new economic value each year, with nary a dollar or euro exchanged at the top levels of development. A similar phenomenon seems playing out in the Internet news realm, where individual blogs, in many cases seeking only momentary notoriety, have out-competed professional news agencies in the gathering and dissemination of major stories.

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Comments

  • Attention Seekers
    Guest (Judge100) on 04/17/2006 at 12:00 AM
    Posts:
    1
    Marketers are always trying new ways to make a quick buck off users and this Attention project is no different.

    They gather all this user data and auction to the highest bidder while knowing just to make quick money. Marketers are like those perverts who roam malls snapping photos up women skirts to sell on the Internet.

    Users have been convinced that 'if you got nothing to hide, let us see your data' but ethically user data should be private and no website,ISP or traffic vendors should trade on such. After all the users pay for bandwidth and services.

    Citizens have long fought against government taking their freedoms and privacy but Big Business (AOL...) have become the Substitute Big Brothers.

    If your business can not survive without going under customers' skirts, consider career change.
    Rate this comment: 12345
    • speaking of attention
      Guest (oblomov) on 04/17/2006 at 12:00 AM
      Posts:
      1
      It's about how your website forces readers to click through two extra pages in order to read the story -- and be subjected to two extra pages of advertising. The overwhelming message of the ad blitz, however, is disrespect & contempt for the public. When will business ever learn? (... big sigh  ...)
      Rate this comment: 12345
  • What about open profiles?
    Guest (David Evans) on 04/18/2006 at 12:00 AM
    Posts:
    1
    I've been using the Attention Recorder for quite some time. Definitely needs to be tied into open profiles for it to truely gain momentum.

    There is a lot about me you don't know from my clickstream that an opt-in marketing profile would reveal and let me manage.
    Rate this comment: 12345
  • The scarcety of attention
    Guest (Ronald Wopereis) on 04/18/2006 at 12:00 AM
    Posts:
    1
    I believe the scarcety of attention is not the point. I believe the point is that people want to express themselves. When i "pay attention" what really happens is that i receive attention, aka i listen. So the driver is not attention itself, but the option to express oneself. Not the scarcety of attention, but contrary the overload of attention for which there is no outlet. Marketeers want to insert their message into an already overloaded person. That is not how it's going to work in the long run. The overload is the problem, and the outlets are the solution.
    Best regards, Ron
    www.whatisattention.org
    Rate this comment: 12345
  • Herb Simon?
    Guest (name) on 04/18/2006 at 12:00 AM
    Posts:
    1
    I guess everything old is new again, but why is the study of attention attributed to Michael Goldhaber? At the very least, this article is missing due reference to Herb Simon, who was studying attention and penning famous quotes such as "a wealth of information creates a poverty of attention" in the '70s.
    Rate this comment: 12345
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