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Monday, May 04, 2009

How to Save Media

Newspapers and magazines won't vanish. But they must change.

Even a few years ago, Joseph Addison and Sir Richard Steele, those 18th-century London gallants and the founders of the Spectator, would have recognized the forms and modes of business that characterized our newspapers and magazines. Not now.

For 300 years, two related sources of revenues sustained publications: subscriptions and advertising. The system worked imperfectly. Most readers of newspapers and magazines were freeloaders, borrowing copies someone else had bought; and because no one really knew how many people read publications, or how advertisements influenced readers' purchasing, advertisers spent their monies inefficiently.

But so long as subscription and advertising revenues grew, the system did work. In turn, the business of publishing supported the profession of journalism, which was, when all is said and done, a useful thing. In open societies, magazines and newspapers were the most important exchanges in the free marketplace of ideas. Publications informed, instructed, diverted, and delighted.

But the Internet taught readers they might read stories whenever they liked without charge, and it offered companies more-efficient ways to advertise. Both parties spent less. As a consequence, today the business of media is sickly.

In recent months, the news about magazines and newspapers, distressing for many years, has become alarming. During the first quarter of 2009, the advertising revenues of newspapers declined, on average, 30 percent; in the last six months of 2008 (the most recent period for which we have reliable numbers), subscriptions fell by 7 percent. The number of ad pages in consumer magazines shrunk by 26 percent in the first quarter of the year; and while magazine circulations are not declining as rapidly as those of newspapers, it is becoming more and more expensive to maintain their rate bases (the circulation numbers from which publishers derive advertising rates), and with fewer advertisers willing to pay to reach those readers, a less and less rational investment.

Everywhere, newspapers and magazines are going broke. Sun-Times Media, the owner of 58 newspapers including the Chicago Sun-Times, declared bankruptcy at the end of March. The Star Tribune Holdings Corporation, the Journal Register Company, and Philadelphia Newspapers LLC are all, similarly, bankrupt. The Seattle Post-Intelligencer now exists only on the Web. The Rocky Mountain News, Colorado's oldest newspaper, is gone. The business magazine Portfolio, upon whose launch Condé Nast lavished more than $100 million, is gone. PC Magazine, gone. Domino, gone. Country Home, gone. It's a dolorous toll.

What can be done to save our surviving newspapers and magazines? Among those who write about new media, a fashionable wisdom has emerged, expressed most energetically by Clay Shirky, a professor at New York University. In "Newspapers and Thinking the Unthinkable," a much-distributed post on his blog, he writes, "Round and round [it] goes, with the people committed to saving newspapers demanding to know 'If the old model is broken, what will work in its place?' To which the answer is: Nothing. Nothing will work."

The Götterdämmerung-of-mainstream-media argument has a weak and a strong formulation. Shirky himself is an eloquent exponent of the gentler version. He argues, "Society doesn't need newspapers. What we need is journalism." Shirky believes that the coming decades will see a variety of nonprofit experiments whose funding sources will be similar to those that have sustained him as an academic, such as endowments, sponsorships, and grants. One day, some innovator will stumble upon something that will reliably subsidize the publications of the future.

The strong version is most associated with Dave Winer, a grumpy California software programmer best known for helping to develop the Web-feed format RSS and for his blog, Scripting News. Winer has written, and not without glee, "Fifteen years ago I was unhappy with the way journalism was practiced in the tech industry, so I took matters into my own hands. And then dozens of people did, and then hundreds followed, and now we get much better information about tech. It will happen everywhere, in politics, education, the military, health, science, you name it. The sources will fill in where we used to need journalists. ... Everyone is now a journalist."

If media companies can't earn money, and everyone is a journalist, it follows that "amateurs" (Shirky) and "sources" (Winer) will be part of a "decentralized" media (Winer), whose stories will be distributed by "excitable 14-year-olds" (Shirky).

This is all folly and ignorance. Shirky, Winer, and other evangelists know nothing about the business of media. True, the journalists who write about these matters for mainstream media often know as little; I didn't understand much until I became the publisher of Technology Review as well as its editor in chief. But Shirky and Winer are disgruntled consumers and, as bloggers, advocates for an insurrection. Thus, they are to be read skeptically. Their prescriptions would be more convincing if they were less polemical and better informed by some knowledge of what publishers sell.

Shirky and Winer share the conviction that media-as-a-­business, with its attendant professional writers, editors, art directors, directors of consumer marketing, and advertising salespeople, is being overthrown by ordinary people, using digital technologies. That's because they conflate mainstream media with printing presses. As Shirky explains, "Printing presses are terrifically expensive to set up and to run. ... [But] the competition-deflecting effects of printing cost got destroyed by the internet, where everyone pays for the infrastructure, and then everyone gets to use it."

For decades, most print publications have cheaply rented presses owned by third parties--but let that go. The printing press stands here as an objective correlative for the material production and distribution of media. Shirky and Winer's real error is that the physical is the least of it. The comparative advantage of mainstream media is not the ownership of presses, but the collaboration of professionals. The creation of good journalism is a tremendously laborious process, requiring an infrastructure more expensive than any press. The illustration and design of stories has an infrastructure, too. Developing an audience that will attract particular advertisers requires another infrastructure. Selling advertising requires yet another. These structures, which allow publications to reach large, coherent audiences, can exist only within complex organizations, mostly businesses.

Some of those structures must be reinvented for the Internet. Others, particularly editorial, still work well. I am sure of this, because the number of people who read newspapers and magazines is growing. Of course, with few exceptions that growth is all digital. To take one example, between 14 million and 22 million read nytimes.com every month; the print circulation of the weekday Times is just one million. In all, on any day, 32 million Americans read their news online. Those numbers suggest contented customers. Of course there is a good business for mainstream media in electronic publishing. The absorbing question is how to pay for what pleases so many.

It is a canard that neither mainstream media's managers nor its journalists have good answers to that question. There are plenty of stupid publishers and editors, and their publications will die; but there are many smart, technology-savvy leaders, too, and their publications will prosper. While the details are still debated, the broad outlines of tomorrow's media are becoming clearer. Consumers must pay for more of what they read; publishers and the media buyers who purchase advertising must be given technologies that will make online display ads more competitive with the keyword ads that search firms sell. Some of the things that must be done cannot be done by the media itself; it won't be easy, and it might not happen, but it can be done.

Below is my prescription for saving magazines and newspapers. Publishing is an involved and complicated business, and the following points are, perhaps, tediously interrelated and technical. The details will be of interest mainly to media professionals, but since it is detail that has been lacking in similar prescriptions, specificity is valuable. (A more concise, generalizing version of this column was published in the May issue of Technology Review and can be read online here.)

How to Save Media

A. Circulation, subscriptions, platforms, and frequency

1. Print is dying but is not yet dead. Magazines and newspapers need a strategy for print even as they prepare for the digital platforms of the future. Publishers should allow rate bases to decline to organic levels, defined as circulations where 65 to 75 percent of readers renew every year with minimal consumer marketing. Paid circulations should be much smaller, and the foundation of new, electronic subscriptions (see A.3, A.4, and A.5).

2. For many decades, publications were overdistributed to readers who didn't really want them, because publishers were former ad salesmen who hoped to profit by charging advertisers the highest possible rates (see B1). Subscribers became used to paying too little, because advertising revenues underwrote circulation costs. Publishers should charge fewer readers (see A.1) more for subscriptions. Further, each subscription should be healthily profitable within two to three years, recouping the costs of customer acquisition.

3. Content that some readers pay for in one medium (now, usually print) should never be offered without charge to other readers in another medium (usually electronic). Instead, publishers should distribute editorial to their subscribers on a variety of platforms (see A.5 below). This is not to say that much content should not be freely available to readers and paid for by advertising revenues. (To learn what should be paid and what free, see C.3 below.)

4. Just as publishers shouldn't worry about what platforms their readers prefer so long as that platform is profitable, they should offer readers as much choice in subscriptions as is rational. A reader should be able to buy a lifetime's subscription or subscribe for a year, a month, a week, or a day. If it made sense, a reader should be able to buy a package of stories, or even one story. The price of a subscription should reflect its duration and the platforms on which it is delivered.

5. The most important publishing platform of the future will probably be lightweight, thin, flexible screens that use electronic ink. That's because the editorial distributed to such screens will be as interactive as that on today's websites yet retain the fonts, graphical design, and illustrations and photographs of traditional media (a wonderfully rich visual grammar that art directors labored over for centuries). But publishers must not become fixated on platforms; they must regard them as mere distribution channels favoring different kinds of content. Again, publishers should offer their readers as much choice as is reasonable. Over the next decade, they should distribute editorial content to personal computers over today's Web, to small devices like the iPhone, to larger devices like Amazon's Kindle, to electronic-ink devices as they emerge, and to print publications (at least for a little longer).

6. Printing and physical distribution are expensive. For as long as they still print and mail publications, publishers should do it less frequently. Monthly magazines can be printed bimonthly; weekly magazines can be printed biweekly; newspapers can print on weekends only.

B. Advertising, sponsorships, and classifieds

1. Since the founding of the Spectator, publishers have overcharged advertisers for space in print publications, both by overdistributing their publications (see A.2) and by delivering readers who were indifferent to advertisers' messages (see B.3). Thus, advertisers are behaving rationally when they buy online advertising, which is more efficient and more easily measured. Rather than resenting advertisers, or hoping that they will somehow recover their enthusiasm for inefficiency and unaccountability, publishers should offer their media partners better return on their investments. Neither resentment nor hope are business strategies.

2. Today, the online ads most loved by advertisers are keyword or search advertisements (the sponsored links that appear near search results on Google.com and search sites, or that are sold by search firms and appear on other sites). Advertisers love keywords because their effectiveness is unambiguous: advertisers pay directly for click-throughs or transactions. Spending on keywords grew 21 percent in 2008, mostly at the expense of print, local television and radio, and Yellow Pages advertising; it now constitutes 45 percent of all online advertising. By comparison, the display or banner advertising that media companies sell grew only 4 percent the same year. This is a problem, because display advertising was meant to fund the great shift of readers to new media. But banner advertising will compete with keyword ads only when there are better audience measurement tools. Amazingly, today no one knows how many people visit websites. No established third-party supplier of audience measurement data is trusted. Internal Web logs exaggerate audiences. Yet better audience measurement would allow advertisers and media buyers to do cross-media comparisons, and it would benefit the vast majority of smaller media sites that don't have large audiences. Trusted audience figures could then be supplemented by measurement of click-throughs or other kinds of engagement measurements, thus making display advertising more valuable to advertisers. Happily, companies including Google and the California startup Quantcast are working to measure Web audiences in new and clever ways. (See "But Who's Counting?" in the March/April 2009 issue of Technology Review.)

3. In addition to being clouded by disagreement about the size of Web audiences, banner advertising suffers from deep structural problems that must be addressed before advertisers will spend really large sums. These are various and daunting, but they all involve, in one way or another, the absence of commonly accepted, automated means to create, sell, serve, and track the performance of display ads. Again, a number of companies are working to solve these difficulties.

4. Among the most promising advertising forms for media companies is custom advertising. In these arrangements, a publisher works directly with an advertiser and its agency to create a unique campaign, attached to a particular editorial event, that targets a publisher's audience and integrates all the publisher's platforms, often with a microsite that harvests sales, leads, or whatever else the advertiser values. Technology Review has benefited from such custom advertising with the governments of Spain and Singapore, and with companies such as Microsoft and Pitney Bowes. But the problem with custom advertising is that many advertisers, emboldened by a depressed advertising market, wish to blur the lines between editorial and advertising. Clear guidelines from industry associations like the American Society of Magazine Editors (ASME), as well as a long tradition, established rules about how advertisers and publishers should work together in print; if publishers are to retain the trust of their readers, they must have similar rules for electronic media. In the long run, such rules will benefit advertisers, too, by preserving the audiences they wish to reach.

5. Classifieds, except in the very narrow sense of job listings in professional publications, are no longer part of the business of publishing. Get over it.

C. Editorial

1. Editors can charge readers for content that is uniquely intelligent; that relies on proprietary data, investigation, or analysis; that helps readers with their jobs, investments, or personal consumption; or that is very expensively designed. Everything else should be available free, because it is news or opinion, which are commodities and must be offered up to the aggregators, social networks, and feeds. Such content can be monetized (to use the ugly jargon of our industry) only through traffic, which drives ad impressions. Here, although the quality of the editorial should meet the minimal standards of a publication, editors shouldn't invest too much time or money: good enough is best.

2. Mostly, editors should give readers what they say they want. This will take a sea change in the attitudes of editors. Indeed, my own feelings in this matter have been overturned. As I rose through the editorial ranks of various magazines, I was encouraged to cultivate a mild contempt for readers. We disdained the market research our publishers commissioned, telling ourselves that readers didn't know what they wanted. But electronic media and social technologies have had a paradoxical effect: on the one hand, disappointed readers can abandon a publication with a click of a mouse or stab of a thumb, and at the same time they have strengthened readers' proprietorial sensibilities. Hence, our rule at Technology Review has become that about 80 percent of what we publish should satisfy our reader' expectations, and the rest can blow their minds.

3. Update 5.5.2009. One of the the things that some readers say they want is to be able to post comments about stories as well as their own stories to the Web sites of media companies. Often, such readers want to be able to communicate directly with one another, using social technologies. The readers who want to do this are not very many, but they feel strongly about the subject, and become angry if they suspect editors wish to be "gatekeepers". Editors must welcome such readerly participation, and should open their editorial departments to the wider world. (For myself, I love to know what our readers think and know.) Considered only as a business opportunity, reader-generated content make sense: the content itself is free, the associated costs are limited to Web hosting and developing the functionality whereby readers can post to sites, and the content drives traffic and ad impressions.

4. Editorial departments should become smaller. How small? Unless a newspaper or magazine has a deep-pocketed patron, it must turn a real and predictable profit. If it has a patron, a publication's losses must be predictable and sustainable. Along with other expenses, editorial budgets must retract until they are rational or the publication will be shuttered. Accepting this will be inordinately difficult for most editors; only their own termination or the bankruptcy of their company will really convince them.

Technology Review made many of these changes after I became publisher in 2004. The rest, we will be making during the next few months. The coming years will demand yet more changes that I cannot anticipate. It has all been very unpleasant, and the unpleasantness will only continue. But this is what is necessary. For publishers to wish that reality were otherwise is the height of fecklessness; it is, in fact, a species of madness.

Things change or die, including once-cherished organizations. Today's newspapers and magazines will be transformed or replaced by other publications, which will have new forms and modes of business. There will be a great and terrible clearing: scores of newspapers and magazines will vanish; those that survive will be much reduced; and most people employed as journalists or media professionals today will have different jobs in five years. At the same time, millions of Shirky's amateurs and Winer's sources will flourish to bewitch readers. But anyone who tells you that media-as-a-business is dying is wrong.


Comments

  • Might not cut it
    Some very nice points. Still - these are really just minor adjustments - a bit of fine tuning that may get print orgs through the short term - but unless traditional publishers can overcome their editorial ego they will ultimately fail.  A new paradigm is brewing and unless editors can accept the collaborative nature of their relationship with the reader - and do everything in their power to cultivate it - everything else is meaningless.
    Rate this comment: 12345

    mturro
    05/04/2009
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  • you are an idiot and a fool
    Like most of your industry, you seem to think that "quality" journalism can only be done by proper reporters. You are demonstrably mistaken.

    Please, please charge for your proprietary information. This will drive your magazine into the ground that much sooner and the quicker you go under, the faster the rest will learn.

    Seriously now, look at what your magazine gives me and tell me where it or a similar good isn't offered elsewhere for free? Moreover, when faced with competition on a global scale, as any periodical is when they go online, tell me how long you believe paid content will survive in the face of someone else, a Google or Wal-Mart of media if you will, undercutting your prices and using every trick in the capitalist manual to drive you under?

    You also mention factors like the enormous support structure needed for this endeavour and again, I call you an idiot and a fool. The Internet trims that support structure to the bone. You can't swing a dead cat without hitting another way being your own publisher is becoming easier, faster and cheaper.

    You and your ilk are like the monks of Gutenberg's time. You have been sole owners of the knowledge and tools for so long, you feel it is a natural state and are blind to the fact that you are not God's special flowers. Your way is not the only way and it is no longer the right way. What's more, you might not even have a place in the new way.

    It turns out that what you do isn't that special at all. You're being replaced by economies of scale and "amateurs." Amateurs who can do your job better and cheaper. Because we care. Because we have the time, and because there are just so damned many of us.

    Finally, lest I leave you with any scrap of comfort, let me point you to 1890 and Oliver Wendell Holmes, Sr. Here is a poem entitled "Cacoethes Scribendi" and it is the reason that despite your foolish fancies and desperate tactics, you and yours are very much in trouble.

    If all the trees in all the woods were men;
    And each and every blade of grass a pen;
    If every leaf on every shrub and tree
    Turned to a sheet of foolscap; every sea
    Were changed to ink, and all earth's living tribes
    Had nothing else to do but act as scribes,
    And for ten thousand ages, day and night,
    The human race should write, and write, and write,
    Till all the pens and paper were used up,
    And the huge inkstand was an empty cup,
    Still would the scribblers clustered round its brink
    Call for more pens, more paper, and more ink.
    Rate this comment: 12345

    duane_pierce...
    05/04/2009
    Posts:1
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    • Re: you are an idiot and a fool
      Pontin is neither an idiot nor a fool and I can't see what value your name-calling adds to the discussion.

      Pontin's observations about over-saturated circulation, advertising anarchy and commoditized content get at the root of what's troubling the mainstream media. He's also not arguing for a return to the good old days, but rather pointing out that quality journalism does have a place in our society, along with other forms of media, and that business models need to change to support it. This is not a rant against unstoppable forces. It is an argument for accommodation and adaptation that preserves value.

      Frankly, I was biased against this piece from the start, thinking that it would be a stuffy defense of the status quo. Instead, I found it to be insightful and well-argued. We need more rational discussion like this. And less name-calling.
      Rate this comment: 12345

      pgillin
      05/05/2009
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      • Re: you are an idiot and a fool
        Nice poem but I would like to rebut with this quandary: "If a tree falls in the woods and there's no one around to hear it, does it make a sound?"  We do need professional journalism and centralized outlets.

        The problem ailing print is lack of advertisers, which has gone online.  Currently, there is an attempt to merge print with the web by imprinting 2D barcodes that readers can "scan" with their camera phones by taking a picture of the code.  This takes them to a website with additional materials, video, redeemable coupons, purchases, etc.  It has been tried by Prentice Hall on books in 2007 and Ruppert Murdoc print some time ago.
        Rate this comment: 12345

        doanwon
        05/06/2009
        Posts:12
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        4/5
  • It's the details that matter
    Yes, Pontin is talking about fine-tuning. That's what is needed. As he explains, there is obvious demand for what is being produced, it's revenue that's lacking. (And, for those of you who don't follow the media industry, much of problems with the balance sheets has to do with bad investments/too much debt. The media are making money, but not enough to cover unwise moves in say, real estate.)

    A publisher could take Jason Pontin's manifesto, put a plan around each point raised, and do very well.

    Will journalism survive? I personally have concerns, but maybe it will be fine if the money doesn't flow. But, that's not what we're talking about here, either way. It's about getting the money to flow. Sure, money can and does corrupt. But, I myself have found money handy in doing useful and needed work.
    Rate this comment: 12345

    CIB258
    05/05/2009
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  • This is probably the best analysis of the subject I've ever read
    I think you hit all the salient points on the business side. The one thing that might work in a subsequent post is the notion raised by the first commenter -- that in some respects how news is put together will also change. (I realize 'news' is a relatively small - and free - part of your equation.)

    I've seen online journalists construct entire stories from reader suggestions culled in an afternoon from Twitter, just to give you one example. There's going to be more of this.

    At the end of the day, though, nothing is going to replace (or speed up) the kind of news story that requires a couple days of interviews to result in a coherent and relatively broad survey of a phenomenon -- translated for the lay-person.

    This notion that amateurs and experts will colonize this space completely is a little silly -- at the end of the day, it's not their job. They're great at a lot of things, and that will shrink the portion of the pie that belong to journalist -- but that slice isn't going away. Especially not for the savvy ones.
    Rate this comment: 12345

    Christopher ...
    05/05/2009
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  • Journalism not newspapers
    Thank you for this well thought out essay.

    "Journalism, not newspapers" hit the spot for me.  We NEED journalism and journalists as well as editors and analysts.  We need informed opinion.

    I WILL  pay for articles of interest to me IF I know they come from a reliable source.   (That's why I read TR)  I expect this to happen as soon as reasonable micro-payment options are available.

    As I see it, most publications want me to pay for regurgitated drivel while being inundated with unwanted advertising.  That's why I canceled my last newspaper and magazine subscriptions 15 years ago.

    The Internet is just the final straw for an industry that was already failing.
    Rate this comment: 12345

    bildan
    05/05/2009
    Posts:16
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  • Home on-demand printing
    Seems to me that everyone is looking in the wrong direction. Laser and inkjet printing technology keeps getting cheaper. With some innovation, a printer that incorporates duplexing and folding could provide an on-demand printed version of a daily newspaper, ready to go with a morning cup of coffee. If I were a newspaper mogul, I would be talking to HP about developing such a printer and to Adobe about developing a leaner version of their PDF format.
    Rate this comment: 12345

    zozazumi
    05/05/2009
    Posts:1
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    5/5
  • What's Next For Journalists
    While I am in agreement with much of the thought process here .. I file it all under "been there, doing that."  Journalism and the venue for responsible reporting and distribution of news, events, and advertising, particularly at the local level and focus of community interests, are alive and thriving. The Hometowntimes.com community of free online news sites, is the nation’s #1 franchisor for a turnkey, completely managed website in all cities in the US. We are currently seeking experienced, entrepreneurial writers, editors, advertising salespersons to grow your own local information sites with your own editorial personality reflective of your community. Visit http://www.hometowntimes.com for more information and contact us with your motivated resume and experience.   Or simply email us to request an information package - info@hometowntimes.com
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    pbaron
    05/05/2009
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    • Re: What's Next For Journalists
      With some controlled circulation titles in the United Kingdom, phrases like 'captive audience' and 'hospital food' often spring to mind where the readers are concerned. Ironically, in a lot of cases, unscrupulous and often fly-by-night trade publishers cheat their advertisers by not sending the magazine out to those they claim to reach on their media packs. This, I would guess, is a widespread practice. More often than not the discrepancy can involve thousands of 'readers'. Secretly reducing the circulation is, of course, another way of saving money on print bills, especially in an economic downturn, but it amounts to fraud and advertisers are only protected by checking if the magazine's circulation is ABC certified – even then there are probably loopholes. Journalists beware if you hear a reader say, "I haven't seen a copy for some time". Fortunately, this sorry state of affairs has been turned on its face by the internet, (See The Internet Revolution on matthewmoggridge.blogspot.com).
      Rate this comment: 12345

      Matthew Mogg...
      05/05/2009
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  • From "A Manifesto" To "How to Save Media"
    So far, and for quite some time, I have had just one friend in this site: Jason Pontin. Thank you Jason.

    This morning in the "Emerging Technologies Tuesday Update (05/05/2009" I noticed a blog post with a title I liked: "A Manifesto," which I have thought to write about the power sector.

    I liked the post because just as the media model is broken, so is the power sector model. Now it can be useful to explain how a revolutionary move is needed away from the Investor Owned Utilities (IOUs) model (Regulatory Framework and its incremental extensions).

    But I had to go to a meeting, and fell this blog post needed to be read as soon as possible by a very wide audience, so I tweet this obvious and simple title: How to Save Media: Jason Pontin, Editor in Chief and Publisher of Technology Review http://twurl.nl/2ypt5p  

    Very fast feedback is clearly one of the key ingredients of the emerging media model, just as it is in the power sector. For the IOUs Regulatory Framework feedback is an after thought as demand was considered an externality. In the EWPC model, feedback is part of its essence.
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    javs
    05/05/2009
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  • Mooer's Law
    I used your post as an excuse to post about Mooer's Law, something I've been intending to do for a while. While I think your post is the best outline of a response for journalism to the situation, I had some reservations. My post was, Mooer's Law and online content.

    I hope I didn't misrepresent you by focusing on some of aspects of your post and not speaking to others. As mentioned, it was how we choose information that I was most focused on.
    Rate this comment: 12345

    writelife
    05/06/2009
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  • Sorry Jason, the answer is blowin' in the wind
    Why should we want to "save the media?"  Why should we even care?

    Is there any special reason why newspapers or magazines should survive? Is it because if people don't pay for content, there won't be any good content?

    That's a preposterous notion. I can get fabulous content about the Supreme Court from SCOTUSblog -- I don't need Nina Totenberg or Linda Greenhouse to mediate for me. I certainly don't need the Supreme Court reporter for Time, Newsweek, or, heaven forbid, The San Francisco Chronicle.

    As for local news? Well, not to worry. There will be folks taking up the slack there; there will be plenty of local bloggers with exceptional insight who will hold the feet of the local city council to the fire. War reporting? Thomas Ricks and John Burns will always find an audience. So will Michael Yon and Michael Totten.

    Meanwhile, I thought Shirky's article was excellent except for one assertion -- that we need "journalism."

    No, we don't. We don't need innumerate politically-slanted generalist mediators filtering ideas for us. We need EXPERTS talking to us directly. THAT's why Dan Rather and Mary Mapes and Eason Jordan were exposed for the frauds they were...because EXPERTS, not amateurs, were brought to bear on the problem.

    The greatest myth out there -- to which you seem to subscribe Jason -- is that folks on the internet are amateurs, but those journos, they're pros.

    Horse hockey. I don't care what David Leonhardt of The New York Times says about the economy. I do, however, care what Greg Mankiw or Nourel Roubini says -- and I can get their views, as they say about the best wine, unfined and unfiltered. These guys are the real experts. And they're out there in every subject area including yours--technology.

    To newspapers and magazines -- the vast majority of which are intellectual wastelands as well as being biased to the left -- I say good riddance. Don't let the door kick ya in the backside on the way out.
    Rate this comment: 12345

    Karl K
    05/06/2009
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    3/5
    • Re: Sorry Jason, the answer is blowin' in the wind
      An interesting perspective, that we shouldn't care about saving the media, but there is a problem. Yes, of course, if you want to find out information about anything, you can, quite easily. If I wanted to find out about McCain chips or Kenco coffee I could refer directly to the websites in question where I would, no doubt, be fed 'the company line' as, indeed, if I logged on to the Supreme Court's website. If you simply want the official line on anything or are prepared to put your faith, say, in the Government view on why, for example, Iraq was invaded in 2003 or whatever, then fine, we don't need the media. Ultimately, we do need the media unless we want to live in a world of lies governed by public relations people and the publicity machines of Government which are there to put the official line, the stuff they want you to believe. Some journalism is slanted, some is objective but either way, the media offers us a viewpoint, a perspective, a different take on things. Give me journalism over sales literature any day.
      Rate this comment: 12345

      Matthew Mogg...
      05/14/2009
      Posts:2
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  • A new CPA model for newspapers
    Ladies en Gents,

    What about a new revenue stream for newspapers.

    Organize a group buy for and with your readers. Do it with a reliable software partner and do a revenue share.
    This way you can start a new relationship with your community, have a clear CPA measurement tool, and the people who will join (based on their !! intention) will reward the transparency and
    new service of the news paper which is opening up their readers (buying power) to the other readers ...

    (And yes this is what we developed for the newsprint business ...)

    Cheers and enjoy the evening,

    Bart Stevens
    Rate this comment: 12345

    zuchi238
    05/06/2009
    Posts:1
    Avg Rating:
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  • FytrosG
    05/07/2009
    Posts:1
    Avg Rating:
    5/5
  • first I have to say
    thanks for the long and thoughtful essay on the future of media, which happens to be my profession as well.

    second, I want to say that Jay Rosen is a dick. there's really no better word for him. he's commented on my blog posts (and tweets) on similar topics and... he's a dick.

    third... if I can summarize, it seems that you're saying mainstream media will survive, but in a much more attenuated state. I think that's pretty obvious. you also say it is going to get more expensive. also true.

    personally, I think print is going the way of classical music, ballet, opera, jazz, fine art, etc -- it will cater to well-to-do snobs. the rest of us will get our news fix digitally.

    as for all those who revel in the thought that journalists will become extinct, as a journalist let me say this: you don't know shit about journalism. and if you think you can get everything you ever need to know direct from the sources, I got a bridge to sell you. what you'll get is one or two people's opinions. no synthesis, no antithesis, no sampling  of a broad range of opinion, no 30,000 foot view, no nuthin'. but hey, if that's what you want, go for it. we won't miss you.

    cheers,

    dt
    Rate this comment: 12345

    dantynan
    05/08/2009
    Posts:2
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  • I boiled my thoughts....
    well, I'm not sure 'down' is the right word, into this 2000+ word rant on what I do for a living as a professional reporter, how it's different from blogging, and what's happening to my species as a result of things like Google, here: http://tynanwood.com/blog/?p=56

    "My Job and Welcome To It." comments welcome.

    cheers,
    Rate this comment: 12345

    dantynan
    05/11/2009
    Posts:2
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    4/5
  • People will not pay for online content
    I thought the article made a lot of good points and seemed a fair assessment of the situation, but I really think people will not pay for news online. If you try to build your house around that concept, it will fall down.

    There's no doubt in my mind that the Encyclopedia Britannica is a more reputable source of information than Wikipedia, but when one is free and the other charges, look at what happend. EB got destroyed.

    Do you really think CNN.com or some of these other sites are going to charge me to view their news? And you are? Where do you think I'm going? To the free sites.

    Someone, and more than likely several someones, are always going to give away national and international news for free. ESPN.com gives away sports coverage for free -- I can read about my local baseball and football team there. For free.

    The only real niche I see is local news coverage. I do value that, but again, probably not enough to pay for it.

    I think the idea of expecting consumers to pay for web content will simply hasten the decline of most publications.
    Rate this comment: 12345

    markasher
    06/07/2009
    Posts:1
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  • Elitist Hatred
       Wow, no shortage of journalism hatred out there. Most of it amounts to: You and the New York Times suck, expert/process blogs are so much better, good thing you'll all be starving soon.
       Couple of questions:
    -will everyone in the democracy be able to afford those swift electronic readers? I often see bums informing themselves with discarded papers, without having to find open libraries -- what is the equivalent?
    -will everyone have the time and inclination to fact-check and process the data to yield a better result for free?
    -so "free" amounts to owning a computer and a reader and a mobile phone and a smart phone?
    -Plus paying in more time to get the more intrusive Internet ads out of the way, and sorting through all the comments and re-edits to triangulate out everyone else's bias and arrive at the real truth? I've got that right about "free"?
    -who will decide what this great truth arrived at through "process journalism" is? The owner of the blog? Doesn't that mean s/he has to often admit to being wildly wrong?
    -What level of education and free time will a person typically need to benefit from this system? Do you see that happening soon?
    -What convinces you that this will indeed yield a better-informed democratic society, when more and more people prefer to gain news from the analytically more passive and superficial process of watching television?
    -Where, away from finance and tech, is any of this journalism being done on a sustained and profitable basis? Why are you confident it will work in, say, war zones, without mainstream news sources off which to react?
    -If the key to succeeding in this news world is a high level of awareness and critical knowledge on a subject, what will happen to one of the great virtues of a newspaper - serendipity?
       Before you amp up the sanctimonious hatred, do think through your supposedly superior model. Right now it has some really scary political implications.
    Rate this comment: 12345

    rudolph
    06/09/2009
    Posts:1
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  • What's Next For Journalists - the right revenue model
    The problem with everyone trying to figure out what's next for journalism or how to create a revenue model is that the conventional wisdom (or lack of it) continues to try and associate journalism, especially at the local level, with revenue incentives. This model is backwards, ineffectual, and simply wrong-minded. At hometowntimes.com, we've created a business model that creates value and delivers readership to/from a national footprint with local presence. Thus creating a franchise system at the local level with a stakeholder providing the news and views of the community, but with a business model fueled by both national brand advertisers and local independent small businesses. And providing a platform for the generation and growth of new journalists and relevancy, first at the community level .. then those talents might reach outward and beyond. The important concept, and the differentiation of hometowntimes.com is that we create a business model that makes sense and adds value first ... then the journalism comes. Not the other way around. It works.
    Rate this comment: 12345

    hometowntime...
    06/13/2009
    Posts:1
  • Chasing Sources
    Journalism is probably a loaded term in this discussion. If it is done by amateurs, maybe it is still journalism. There has been a suggestion in these comments that other sources exist for getting the information magazines and newspapers provide. That is true, but sometimes, knowing which source to track can be a challenge.

    Publishers hire talented writers and editors. The let many of them go, too because some don't write well enough or verify their sources, etc. I pay for and read Technology Review because I expect to get good information every time. If I am disappointed once in a while, okay.

    On the other hand, I bought TR from a retail outlet until I felt getting it by subscription was easier (and less expensive in the long run). Finding similar sources on line seems more difficult to me. Almost anybody can post a blog (I do). How do I locate a good blogger whose information I want to continue following? As I did with TR, I try recommendations from others (often in the form of links), sort of like the original Google PageRank method of listing the hit results. If I like what I read, I need to bookmark the page. Then I need to go back, checking through my bookmarks. It is more work than picking up a magazine whose editors have done that work for me.

    My method is going to MISS many of the most valuable sources. That is the problem. I must be my own publishing aggregator, my own editor, weeding out the stuff I don't like, but also regularly vetting new sources. Sometimes it seems like too much work. Still, I try to do it, and it takes me quite a bit of time. I am at my computer too much. I have work to do away from the keyboard.

    Sometimes sitting down and skimming through a magazine or newspaper I've "vetted" to locate an article I want to read is easier and it certainly takes less time.
    Rate this comment: 12345

    algotruneman
    06/18/2009
    Posts:1
  • screening
    Do we need a new word for the kind of reading we do on a screen?

    by Danny Bloom
    OPED

    "Do we read differently on the computer screen from how we read on the
    printed page?" Boston Globe columnist Alex Beam asked readers in a
    recent article.

    From most of the research that has come in so far from academics in
    North America and Europe, the answer is yes, although not everyone's
    in agreement with what it all means.

    For me, what is means is that we need a new word for reading on
    screens. I have therefore coined the neologism "screening". Of course,
    not everyone agrees with me. Are you reading this oped piece in the
    Globe or are you screening it online?

    When I asked Anne Mangen, associate professor
    at the National Center for Reading Research and Education at the
    University of Stavanger in Norway, what she thought about the word
    screening for reading on a screen, she told me by email: "My first
    impression is that the term 'screening' is adequate in some
    respects, but not in others. It's adequate to the extent that it
    points to certain differences in the reading mode which has to do with
    the display nature, the central bias of a screen compared to a page of
    print text (our gaze is naturally oriented towards the center), and
    the image-like character of modalities (we tend to read a screen
    spatially, in contrast to the page which we linearly)."

    But Mangen, who is one of the leading researchers in her field and who
    published an important paper last December in the Journal of Research
    in Reading in Britain, also said that "screening" is not adequate
    "insofar as it does not discriminate between different kinds of
    screening -- we can also screen a print text (scan, filter, skim,
    etc.), and we perceive different kinds of screens differently (compare
    the TV with the cell phone, the e-book with the laptop)."

    Coco Ballantyne, writing for Scientific American online about Mangen's
    paper, noted: "It's no mystery that publications have been
    taking a beating as more and more people read their news on the Net.
    But there's a catch. The online info may be instant and abundant --
    and in many cases free -- but it may come at a cost, says a new study."

    Dr Mangen, in her paper, listed a few reasons that reading on paper
    and reading on a screen are two different animals.

    * Reading on a screen is not as rewarding -- or effective -- as
    reading printed words on paper.

    * The process of reading on a screen involves so much physical
    manipulation of the
    computer that it interferes with our ability to focus on and
    appreciate what we're reading.

    * Online text moves up and down the
    screen and lacks physical dimension, robbing us of a feeling of
    completeness.

    * The visual happenings on a compter screen and our physical interaction
    with the entire device and its set ip can be distracting. All of these things
    tax human cognition and concentration in a way that a book or
    newspaper or magazine does not.

    * The experience of reading a book or a newspaper or a magazine is
    both a story experience and a tactile one.

    The jury's still out on just how different reading on paper is
    from reading on a screen, but the public discussions in the blogsphere
    are getting interesting.

    Richard Long of the International Reading
    Association based in Delaware, told Scientific American that in his opinion
    "more research needs to be done to study the effects of online
    reading on different users .. [and noting that] ....many older people
    may absorb more or learn faster by flipping through pages, because
    their brains have been trained to read hard copy, whereas younger
    readers may learn faster digitally, because they're accustomed to
    working online."

    In the meantime, as the experts conduct more research and write more
    academic papers, I have a hunch that we will need a new word someday
    for reading on screens. It probably won't be "screening", but it's a good word
    to get people thinking.

    When I asked James Fallows, an editor at large for the Atlantic
    Monthly, what he thought about the term, he told me that while the
    word was interesting, he was "not likely
    to be an early
    adopter of "screening" -- and he listed two reasons.

    "First, there is already and established and different meaning of
    'screening' that
    could easily be confused here," Fallows said by email. "The
    meaning I have in mind is similar to
    'skimming,' 'reviewing,' 'categorizing' -- going through material
    quickly to assess its importance, as opposed to fully concentrating on and
    absorbing it."

    He added: "The existing meaning of 'reading' has been independent
    of the medium on
    which the words are displayed. We've used the term to apply to words printed
    on paper; subtitles on a movie screen; words flashed on neon signs; etc. In
    all the cases, regardless of medium, we use 'read' to refer to the act of
    taking in written symbols by eye and converting them mentally to
    words. So, good luck with your idea. I am not opposed to it, but this
    is why I'll
    stick with 'reading' myself."

    So, dear Reader, are you reading this in the Globe today or are you
    screening this online? I would love to hear your answers [at
    danbloom@gmail.com].

    --------------------------------------

    Danny Bloom, a 1971 graduate of Tufts, is a freelance writer.
    Rate this comment: 12345

    danbloom
    06/23/2009
    Posts:17
    Avg Rating:
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  • Reporters
    The need to have reporters to gather news, and to pay them as professionals, was passed over in the the otherwise excellent article.  A journal such as Technology Review may not need them.  But investigation and news gathering, which precedes the writing of the news stories, is very important in a free world, and needs to be paid for.  Any model of journalism in the future must take this into account.  Think of the reporters as primary sources, and bloggers (by and large) as secondary sources.  Without the primary sources, society will be in deep trouble.
    Rate this comment: 12345

    StockGaines
    06/29/2009
    Posts:2
    Avg Rating:
    5/5
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