TR Editors' blog

How Internet Citizenry Will Decide the Fate of Nations

The head of Google Ideas says technology will rewrite the relationship between citizens and governments.

Tom Simonite 11/16/2011

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If anyone foresaw the technologically enabled political tsunami dubbed that Arab spring, it was Jared Cohen, now head of Google's think tank Google Ideas, and previously of the U.S. state department.

In 2004 he witnessed strange crowds of silent young people assembled in the marketplace of the city of Shiraz in southern Iran. They were studiously ignoring one another and intent on their cell phones. Cohen soon found out that they had assembled in an attempt to reinvent the Internet in a place where Internet use was seriously limited by the government. The crowd were using short range Bluetooth connections to communicate with strangers in ways that in other places would involve the Web: searching for a bassist for a band, promoting club nights or selling personal goods. When Cohen asked members of this peer-to-peer human Web if they were worried about being caught, they laughed. No one over thirty understands this is even possible, they said.

That gave Cohen a moment of premonition about the fate of repressive governments in the middle east, he told the Techonomy conference in Tucson, Arizona, yesterday. "These people are using technology to do things they're not allowed to do," he said, "they're self training in activism and one day this will help them organize for something else that is illegal and that they're not allowed to do."

When he told colleagues at the State Department, no one was interested. It must have been very tempting for Cohen to say "I told you so" in 2009 when cell phones and the Internet facilitated protests in Iran after contentious elections, and in 2010 when more extensive, tech-enabled activism rewrote the political map for the whole region.

Bluetooth networking like that seen by Cohen in 2004 was what first disseminated the famous video of protestor Neda Agha-Soltan being shot in Iran, until it reached someone who was able to upload it to YouTube. Events this year in Egypt were aided by the same technology, as well as international rabble rousing via Facebook and Twitter. Moves to restrict technology use--as when Egypt's Mubarak disabled cell phone networks and the Internet--only served to accelerate what was happening, and to draw in people who were previously uninterested but enraged to be denied access to the Web.

Cohen believes that those events provide a preview of how technology will fundamentally shift the balance of power between citizens and governments. "Governments are used to having a fixed number of citizens," he said, "but now people have multiple identities online. For every physical citizen there's a virtual entourage that comes with it, and virtual transnational meddlers as well."

States will retain near absolute power in the physical realm, but lack it in virtual space where citizens rule, says Cohen. "We're in the midst of a noisy transition," he said, "in the future we will have a compromise, we'll see the emergence of a global social contract between the citizens and their system and the states and their system."

The Internet isn't known for generating cohesive, permanent political movements, though, which may cause problems for both governments and citizens. The former will find themselves struggling to judge which online movements are significant enough to merit response, and over reaction could trigger more serious activism. Citizens are at risk of the downside of the freewheeling, non-hierarchical protest the technology enables. "For citizens, revolutions will be easier to start but just as hard to finish," said Cohen, "technology doesn't create democratic leaders and institutions, it means that you can mobilize without a plan."

The Browser Gets Fragmented

Browser manufacturers are finally really competing with each other. But is that good for users?

Erica Naone 09/29/2010

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For a long time, Microsoft's Internet Explorer was the undisputed winner of the browser wars because it was the default choice on Windows computers, and many people didn't bother to think twice about it. Now Google, Apple, and Mozilla are providing real competition--which sounds good on the surface. Users will supposedly benefit from faster, more secure, more full-featured tools for browsing the Web. But this competition also means that each browser maker is offering a distinct vision of what a browser ought to be, and the result could be chaos for a while.

Each browser maker wants to teach users to evaluate browsers in terms that will favor its product.

Google, for example, is encouraging users to pay attention to the speed of the browser. Alex Russell, a Google software engineer who works on the Chrome browser, said on a panel at the Web 2.0 Expo in New York City this week that his company has optimized the engine that process the JavaScript typically used for Web applications. This lets the apps run much faster. Google's overall vision is that the browser is a fast pathway onto the Internet that disappears into the background as people engage with complex Web applications as if they were using desktop software. "The manifest destiny of the browser is to give the developer access to everything the computer can do, while keeping the user safe," Russell says.

Mozilla, which makes the Firefox browser, doesn't want to play Google's speed game.

Brendan Eich, Mozilla's chief technical officer, says the browser should be the user's representative on the Web. Firefox has given users ways to customize their Web experience - with add-ons that block ads, for instance - and now Eich says the browser can help people manage their online identity. For example, many people log into websites through social sites such as Facebook. Eich says such data instead could be stored securely in the browser and passed out to sites as needed.

Yet another vision of the browser comes from Opera Software. Hakon Wium Lie, CTO of Opera, stresses the idea that people should have the same experience on the Web no matter what device they're using. Indeed, Opera has focused much effort on its Opera Mini browser, which is the most popular browser on mobile phones.

The problem with having these differing visions is that it can make it harder for Web developers to design their sites. If developers choose to support advanced features offered by only one browser, they are potentially cutting out a large portion of the audience for a website. Or if they aim to serve the largest possible number of users, they might have to skip new features such as those enabled by the new HTML5 Web standard. HTML5 will add significant animation and video capabilities to the browser. This also means Web users will find sites that look different depending on which browser they have. Google has been releasing experiments that showcase the capabilities of Chrome and don't really work properly in other browsers.

"In the short term, life will get much worse for Web developers," says Douglas Crockford, an architect at Yahoo who is an expert on JavaScript.

Nexus One and Real-Time Search

Launch sideshow: microblogs written (and read) on smartphones, mediated by real-time search

David Talbot 01/07/2010

When Google launched its Nexus One smartphone on Tuesday, the event provided an indirect demonstration of another hotly advancing technology: real-time search.

Google unveiled real-time search as an enhancement to search returns in December, recognizing that Web users increasingly produce and demand data faster than the then-existing Google technology was able to index and provide it. Other search engines are also offering various kinds of real-time search returns.

As the Nexus One announcement unfolded knots of Google employees participated in a huge feedback loop: they eyed real-time search returns about the Nexus One--in many cases doing so using the device itself--as the bloggerati and Twitterati pecked madly away on their own smartphones.

"As we were announcing the phone, these real-time [search] results were pointing out all the highlights of the phone," Google Fellow Amit Singhal says. "All the important things that I needed to know... were available to me right on Google's results page."

I met Singhal in Mountain View Wednesday. He explained that just a few months ago, the gap between a blog or microblog post and their discovery via a Google search would have been five to fifteen minutes--but now it can be less than ten seconds. This is thanks to new agreements between Google and Twitter (as well as other sources of real-time data) details of which have not been officially disclosed, as well as new algorithms for sifting through the new data to discern its relevance.

In explaining the technology to me, Singhal sat down to check out the latest search returns on the Nexus One. "Someone just Tweeted about a certain link on the phone, someone else Tweeted on what the prices are," he noted excitedly. "As this content is created, we are getting it, bringing it to our users, passing through our relevance filters."

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