New Friend Connect features will let web sites offer personalized information and ads.
By Erica Naone
Google's
stepping up its social networking efforts with new features for Friend Connect
today, and the
features provide some clues as to how Google thinks social data can be used to
make money.
Friend Connect
provides a way for website owners to give their site social features without
having to build an entire social network from scratch. This type of add-on
social network tool has been increasingly popular in the last year and a half--Friend
Connect competes with offerings such as Facebook Connect, which was announced
around the same time, in the first half of 2008. Google says that about 9 billion web sites use Friend Connect,
and that the service receives about half a billion unique page views each
month.
The new Friend
Connect features collect more data about a site's visitors and provide several
ways to use it. A polling gadget gathers information about visitors' interests,
which is then shared between sites.
Using this
feature, a music site could find out which bands are their viewers' favorites, and
a fashion site could discover a user's favorite clothing brands. A new direct
messaging feature also allows Friend Connect users to contact others with
similar interests. The music site could, for example, send newsletters targeted
to users who've expressed an interest in certain 90s grunge bands. Or visitors
might be served links to the most recent articles about these bands.
But perhaps
most importantly for advertising dollars--and one must always remember that
Google is an advertising company at heart--user profiles come with an
integrated set of tools that a site owner can use to provide personalized
information, ads, and services.
Most
conveniently, Google has now integrated AdSense with FriendConnect, allowing
site owners to fine-tune the ads displayed based on users' interests, as well as
site content.
Google's
vision of advertising has always been about presenting ad content at the moment
people are actively seeking such information, and the company has always
employed sophisticated analytics to do this.
FriendConnect's
new features look like a solid step toward monetizing social data. While social
networking sites still struggle with this--users of those sites are usually
looking to socialize, and not to buy things--FriendConnect's advantage is that
the social data can be used to catch users when they're looking for useful information
or even thinking about making a purchase.
More and more sites that provide content--including Technology Review--require registration to access certain features, like adding comments to articles. But with Facebook Connect, people can use their Facebook identification to log-on, comment on stories, and even post their activity to their Facebook news feed.
TechCrunch readers can now use their Facebook accounts to sign in before leaving comments.
Doing so yields several benefits. Most immediately, you'll no
longer have to enter a name, email address and website manually before dropping
your two cents. Just click once on the "Connect" button that sits
next to the comment form and we'll automatically detect who you are, even on
return visits.
Hooking things up with Facebook also lets us display your profile
portrait in miniature form next to your name in the header of comments. Your
name conveniently links to your Facebook profile as well, making it easier for
other commenters to get in touch with you and perhaps become your virtual friends.
But Facebook Connect doesn't let information flow just one way.
You can now post notifications of your comments to your Facebook wall whenever
contributing here on TechCrunch.
After hitting the "Add Comment"
button, just select a type of feed item (which Facebook calls a
"story") and your friends on Facebook will have the chance to
appreciate your snark and wit.
In many ways, Facebook Connect is a more thoughtful
version of Beacon,
the failed advertising program that Facebook introduced last year. Beacon proved so controversial because it didn't warn users properly when their actions on
other sites would be broadcast to their Facebook network. Facebook Connect should also appeal to sites that have struggled to build their own social network of users, as well as to users who want a single log-on for many sites.
However, it's still unclear how fine the privacy controls will be. In a Techcrunch post, which includes a screen shot, it looks as though users can choose between "always" or "never" sharing their posts on Facebook. Presumably any action in between must be taken manually, something that some users
may quickly grow weary of.