TR Editors' blog

Google Adds a Phone Line to Gmail in the U.S.

Gmail users can now make and receive calls.

Erica Naone 08/25/2010

  • 2 Comments

Google is shaping Gmail into the ultimate communications hub. Today, the company announced that United States users will be able to make and receive calls within Gmail, providing they install the company's voice and video plug-in.

Users could already call and video chat with other Gmail users, but the new features allow them to call landlines and cellphones. Google says that calls to phones within the U.S. and Canada will be free for at least the rest of the year, and calls to many other countries will cost 2 cents a minute.

Google writes:

We've been testing this feature internally and have found it to be useful in a lot of situations, ranging from making a quick call to a restaurant to placing a call when you're in an area with bad reception.

Google previously made a foray in Gmail-to-phone communication with an experimental feature that allowed users to send text messages to phones. It was a smooth, impressive step toward blurring the lines between the different forms of communication that people use on a daily basis. However, abuse of the system (including an iPhone app that piggybacked on it in order to provide users with free text messages) pushed Google to limit its functionality.

By adding the ability to call phones, Google is pushing to set Gmail apart from other webmail services, and it probably means other communications systems will be centralized within that interface.

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pcmechanics

1 Comment

  • 535 Days Ago
  • 08/26/2010

World Connection

well with this new feature it appears that gmail is looking to go the skype route. We are in the Jetsons error where we can speak to the person and view them at the same time. With the increase in bandwidth for wireless devices and the new iphone I will have to get use to talking and remembering that the other person can see my facial expressions, I have a tendency to make faces when I am about ready to get off the phone.

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chemistry

5 Comments

  • 535 Days Ago
  • 08/26/2010

Re: World Connection

Jetsons era? I don't think they are going the skype route at all. This is the next step towards something along the lines of Google Comm. They have Google Talk that is instant messaging, but can be used on phones (compare to BBM or texting, you pick). Gmail is what it is. Google Voice (which this really is). But forget a phone number, you should/do/will be able to simply have a login, or multiple if you desire. Why pay Verizon (or AT&T, etc.) for anything other than data connections anymore? My Droid can use any form of communication that Verizon could offer, through Google. Imagine what 4G will bring.

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