July 2002
Why Software Is So Bad
For years we've tolerated buggy, bloated, badly organized computer programs. But soon, we'll innovate, litigate and regulate them into reliability.
By Charles C. Mann
It's one of the oldest jokes on the Internet, endlessly forwarded from e-mailbox to e-mailbox. A software mogul-usually Bill Gates, but sometimes another-makes a speech. "If the automobile industry had developed like the software industry," the mogul proclaims, "we would all be driving $25 cars that get 1,000 miles to the gallon." To which an automobile executive retorts, "Yeah, and if cars were like software, they would crash twice a day for no reason, and when you called for service, they'd tell you to reinstall the engine."
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