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Friday, December 22, 2006 What's the Best Q&A Site?Continued from page 5 By Wade Roush
Yahoo Answers Features: Yahoo Answers goes into the social Q&A competition with one huge advantage: it's heavily promoted elsewhere on Yahoo.com sites, which collectively attract more visitors every day than any Web destination except MySpace. The site, which is only one year old, has become the second most popular reference site after Wikipedia. It has 60 million unique users, as well as the largest collection of answers of any Q&A site: more than 160 million as of late November 2006, up from 70 million in June 2006 (see "Answers By the People, For the People," June 27, 2006). Some 60 million of those answers are in English; the rest are in a mix of world languages. The site has a clean, attractive, and simple interface. The point system is nothing out of the ordinary, but there is a very convenient "My Q&A" page where users can track their points as well as the questions they've asked and answered. One fun twist: users can choose and customize their own cartoon self-portraits, which appear alongside their questions and answers and give the site a surprisingly jaunty feel. Points: 3 Is there any truth to the five-second rule? Other Yahoo Answers users had asked this question no fewer than 11 times, eliciting more than 160 answers. Most were on the strictly sanitary side. One of my favorites: "No!! I watched this on the Science Channel the other day, some guy tested it out, dropping food in various places for 5 sec. and then testing it for microbiological growth. The bacteria was transferred immediately upon the food hitting the ground." (Upon further investigation, it seems that this answerer was likely referring to an experiment actually carried out during a 2005 episode of "Mythbusters" on the Discovery Channel.) Points: 3 Why did the Mormons settle in Utah? At Yahoo Answers, I added the following note to my question: "Wouldn't they have been happier if they'd pushed on to a less desolate place like California?" Users provided six answers. One was offensive and four were cursory. The best answer: "It was a place [where] they could be left alone. Although they were persecuted and killed by those in the east, California wasn't exactly a safe haven, either. The Sacramento Bee, a popular newspaper at the time, frequently printed articles suggesting that the Mormons should be exterminated. By settling in the middle of the desert they at least had some breathing space from all of their enemies. And evidently it was the right place; Mormons are still around today and have created a vibrant community in Utah." Points: 2 What is the best way to make a grilled cheese sandwich? I didn't bother to post this question on Yahoo Answers, since the site already contains more than 100 questions and thousands of answers relating to grilled cheese sandwiches. I can't begin to list them all; just go to http://answers.yahoo.com and type "grilled cheese sandwich" into the "Search for questions" box. Points: 3 Total points: 11 |


Comments
yanivg on 12/22/2006 at 11:16 AM
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Thank you for your review. I am glad to see that you were able to find answers to your question on Yedda – "Why did the Mormons settle in Utah?" [http://yedda.com/questions/7353471740164/] and "What is the best way to make a grilled cheese sandwich?" [http://yedda.com/questions/8627840071015/].
I do believe you've missed a couple of features, when compared to other sites:
1. Yedda does not pose any limitations on the number of questions asked. It's not because we didn't get around to implementing a points system. It's because we don't believe in pointless point systems. The way I see it, it doesn't make sense to invite people to ask questions, but then, force them to add 10 "yes I agree" answers to other people questions just to have enough points to ask their question. The way we see it, people should be able to ask as many questions as they need to, to answer because they know the answer, and to vote because they feel an answer deserves a "thumbs up".
2. Yedda does not limit the number of characters in your questions or answers. We don't think you should be forced to fit your question into 100 characters or less. In fact, we invite you to be as detailed as you need to be – because that's what a social knowledge sharing is about – explaining your exact issue and circumstances to the readers of your question, so that they can provide you with the best answer, tailored to your needs.
3. It may seem trivial, but I noticed that you mentioned this in your review of the other services and might have missed it in Yedda – Yedda supports rich, formatted questions and answers, with links, pictures, and embedded video.
4. Yedda provides several widgets that can be added to your blog or web site. Among these widgets – a widget that lets your readers ask you (and the community) a question directly from your blog, a widget that produces an automatic, always-fresh F.A.Q on your blog topics, and a widget that displays your Yedda profile on your blog, so that your readers can see the great answers and thumbs up you've been getting. I invite you to add these widgets to your blog :)
But what's really different about Yedda is the semantic analysis capability and the proactive distribution mechanism.
The semantic analysis employed by Yedda enables us to provide the following services to our users:
1. Automatically suggest topics (tags) to questions based on semantic analysis of the question text. (This was pioneered by Yedda, and Amazon later added a similar service to Askville. I leave it to you to compare the quality of the suggestions in the 2 services).
2. Smart search – when you search for a topic in Yedda, our search is smart enough to find related Q&As automatically, even if they were tagged with a related topic. For example, searching for "fertility" will also return questions tagged with "pregnancy", "ovulation", etc.
3. Finding similar questions – Yedda always provides you with similar – and already answered – questions, whether when you ask your question or later.
4. Generating automatic, always-fresh FAQ –
The proactive distribution mechanism is the one responsible for taping your virtual shoulder at the right time, and drawing your attention to a question in your areas of interest and knowledge. In a sense, it's all about attention optimization. You see, we'd like to think that when you ask a question, you actually really want to get an answer for it. This is the reason why we attach a small monitor to each question, which continues to monitor the question status and your contentment with the answers posted so far. And as long as you still want more / better answers, this component keeps searching for the best people to answer your question and invites them to answer.
I guess that this is the reason why, even though Yedda is still quite young, and does not enjoy the marketing muscles of the big players, the Yedda community was still able to provide you with such great answers – on par and perhaps even exceeding the level of answers in the other services.
BTW, it's funny to note that when you search Google for your questions – "Why did the Mormons settle in Utah?" and "What is the best way to make a grilled cheese sandwich?" – it's the answers on Yedda which appear first. And no, we don't do any SEO. I guess that in a way this also demonstrates the vote of confidence we've been getting from people looking for useful answers from a friendly community of people.
Feel free to contact me by email (my first name at yedda.com) or through the "send message" on my Yedda profile if you have any more questions.
lary999 on 12/22/2006 at 1:29 PM
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I'm sure there are many sites that would prove useful to TR readers.
alexko on 12/24/2006 at 1:39 AM
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BillBobbit on 12/25/2006 at 4:15 PM
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AB-Joel on 01/22/2007 at 3:21 AM
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http://joeldowns.com/2007/01/12/mit-tech-review-go-back-to-journalism-school/
alonc on 12/29/2006 at 4:24 PM
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Your review was interesting; I wanted to raise the issues of Urgency, Privacy and Trust. One of your comments was “two and a half days after I posted the question--I had received only one answer”.
Yahoo fixed that problem to some extent, and made it faster their game like point system and levels is effective.
By urgency, I refer to the simple question of where do you go to answer problems that require instant answers. Questions with your office software that refuses to print your market data for a report due yesterday, or your kid’s health.
Privacy has to do with - How public do you want your personal problem to be?
Trust, is all about knowing who provided the answer for my life savings investment question.
BitWine www.BitWine.com represents a new bread of answers sites. BitWine is a site where people do not search for the answer, but rather for the person with the knowledge to answer.
We provide Rich Media Platform that provides people the tools to express themselves in words hand gestures, voice, pictures with no limit on question space and without wasting time on phrasing the question. (All based on the popular Skype software)
All the Q&A process is done Directly and Discreetly one-on-one with a live Advisor.
The Voice & Video and the Advisor’s advertised Resume, as well as our Ranking system, provides the Client (the Asker) with a quick way of establishing initial trust in the person answering. In other words you can see that it is not a teenage kid explaining to you how to invest your life savings just because he got addicted to answering questions and collecting points.
The last aspect is really the quality of the advice. As you saw with your five seconds rule question, people just do not have the context to answer a short unconnected question. Writing a long question is also not a solution since it almost guarantees that only few people will even try to answer.
If you ask a business related question on most of the sites mentioned, as I have done, the likelihood of receiving any relevant answer becomes slim.
By introducing pay-per-time system BitWine attracts Advisors that have the knowledge to answer this higher level of questions, with higher level of expertise.
If you look around, you can see that Information is essentially free, yet Knowledge is not, specifically when a people do not have the time or the tools to derive the knowledge they need from the free available information out there.
Knowledge is something people acquire over the span of a lifetime, in most cases not in seconds over a tag search. Finding the person with the sufficient knowledge that can customize its existing know-how to a specific problem at hand, for an individual that needs a fast solution, was really the challenge we came to solve with BitWine.
There are some interesting successful companies like Nitron (www.NitronAdvisors.com) operating in the Enterprise level. They provide search services to help investors for instance find the correct experts. BitWine extends that concept to individuals like me and you.
Thanks
Alon Cohen
Co-Founder of BitWine
Omnivorous on 01/02/2007 at 7:23 AM
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I had occasion to use Yahoo! Answers. This was the question: "Can you give me a brief description of the Chinese Cultural revolution?"
This was the "best answer -- chosen by voters" --
"A semi illiterate political hack known by the name of MaotseTung decided to bring the rest of the country to his own level. And succeeded by the physical elimination (read- murder) of any and every person whom he considered to be a threat to himself or his self esteem.
By the time he finished some 70 milion died.
Of course if your teacher is a liberal, better not tell him any of the above."
zinky_pandey on 04/02/2007 at 12:34 PM
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shshao on 02/06/2008 at 8:10 PM
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wokiko on 01/09/2008 at 11:34 PM
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