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May 2006

Inside the Spyware Scandal

When Sony BMG hid a "rootkit" on their CDs, they spied on you and let hackers into your computer. What were they thinking?

By Wade Roush

John Guarino is the owner of TecAngels, a two-man computer consultancy in Manhattan. Give Guarino your ailing Windows PC, and in two or three hours he'll return it to you in perfect health. Often, he can solve his customers' problems over the phone.

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